Clerical Associate - New York, United States - NYC Health + Hospitals
Description
About NYC Health + Hospitals:
NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities.
The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science.
Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception.Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States.
Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts:
Tour 2
8 AM - 4 PM
Specializes in Front Desk / Reception clerical assignments
Answers phone calls and directs to the proper sources
Continually monitors legal status of patients - visits wards to gather documents and interact with clinic staff
Works closely with Coordinating Manager and Director
Monitors the environment of the office suites/ courtroom
Assist in maintaining calendar of Director and scheduling meetings
Participates in meetings and huddles when necessary
Requisitions office supplies and equipment
Runs and types reports as needed
Practices contingency plans are initiated during emergencies such as IT and power outages
Monitors compliance as per OMH, JC, and CMS standards
Provides HIPPA compliant patient appointment Information with agencies and other sites as required
Assist with Performance Improvement & Quality Assurance reports and data collection
Records and types meeting minutes
Requisitions in-house supplies
May assist in other units within Behavioral Health as needed including clinics
Minimum Qualifications:
- A high school diploma or its educational equivalent; and
- Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.
How To Apply:
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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