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NA Aftermarket Sales Manager - Chicago, United States - Littelfuse
Description
Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years.
With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets.
We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors... switches to fuses and more... we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.Ensure customer satisfaction through timely processing of requests for information, quotations and sample parts. Prepare strategy, goals metric, and motivators for NA Aftermarket channels. Measure channel performance, recommend areas for improvement, execute on recommendation. Develop sustainable and scalable channel management processes with the end goal to profitably grow the NA Aftermarket revenues.
Scalable Meaning
Processes can be effectively transferred or expanded to additional Aftermarket Sales hires as revenue justifies.
Aftermarket channel processes leverage existing LF (IBU & EBU) channel management processes and systems where reasonably applicable.
Actively pursue and win strategic accounts that would increase our overall market share.
Major Duties/Responsibilities
Budgetary sales responsibility of nominally $15-20M in annual sales
Responsible for hiring, training, and managing 30-40 independent sales reps.
Responsible for maintaining and renewing of all customer contracts.
Responsible for coordinating all internal departments responsibilities and their communication to the customer to optimize the customer experience.
Responsible for maintaining the profitability of each account. (Would include but not limited to annual price increases, alternate sourcing, etc.)
Responsible for managing Littelfuse brand in all marketing materials including catalogs, packaging, and sales promotional materials.
Develop cross functional teams within the ABU to maximize sales potential for additional sales via complimentary product lines.
Compile information (e.g. specifications, drawings, marketing comparisons, etc.) necessary to complete and furnish quotations to customers
Issues Sales Releases authorizing actions to adapt new products for aftermarket sales via retail packaging.
Issues, and monitors requests for samples
Coordinate sales information to and from customers via Chicago office, Mt. Prospect, internal departments, and production departments.
Liaison between product planning and production.
Indirectly manage 4-5 off-sight internal customer service representatives that have direct contact with customers
Requirements
5-10 years sales experience in automotive aftermarket
Direct experience managing a team of independent Field Sales Representatives.
Experience in Mechanical/Electrical engineering
BS Engineering degree is highly desirable
Advanced knowledge of electro-mechanical devices
Ability to read mechanical drawings
Working knowledge of automobiles and their components
Fluent in Microsoft Office
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