DoDIIS Messaging System Administrator - Washington, United States - Leidos

Leidos Washington, United States

3 weeks ago

Description

The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability.

We value our inspired, passionate and united employees.

Not only do they further the Leidos mission to provide innovative solutions, they are equally active in their communities, are ethically-minded, and make a positive difference in the world.

Leidos is seeking a Lead System Administrator to support a large enterprise IT contract for the DOD. The System Administrator will support operations across multiple geographic locations and DoD systems. The System Administrator provides messaging systems and software operations and maintenance support in a large enterprise, multi-enclave environment.

This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities for customers.

This role requires an individual that is technical, customer oriented and familiar with customer's messaging technologies (Automated Message Handling System (AMHS), Multimedia Message Manager (M3) and iGATE) and IT Service Management (ITSM) software (ServiceNow).

This individual should be detail oriented to capture customer inquiries appropriately. Role requires excellent oral and written communication skills. This role is responsible for interacting with customers to handle service inquiries and problems.

Duties include examining highly complex customer problems and suggesting and implementing appropriate corrective action to initiate a repair or return to service.

This role analyzes recurring problems and initiates solutions for preventing reoccurrence.

Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers) to perform technical software configuration, rebooting, and other remedial actions.

Why Leidos?

Leidos Life promotes excellent work-life balance. You can make an impact and have time for your well-being.

Leidos offers many opportunities for career development and advancement.

Learn more about the benefits we offer:
.

Successful candidates must possess the following skills:
Ensure integrity of project data, extraction, storage, processing, and analysis.

Manage customer's Multimedia Message Manager (M3) systems to include routine maintenance, patching, account management, and troubleshooting

Experience with interacting with customers to handle service inquiries and problems.

Provide support for implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.

Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

Develop solutions to complex technical issues.

Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.

Support customer requirements in a 24/7/365 mission environment.

Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel to allow for continual monitoring and triage of issues occurring after normal duty hours.

Provide mentorship and training to other team members.

Basic Qualifications:
Foundational knowledge around customer's messaging and transport systems to include, but not limited to; M3, AMHS, and iGATE

Experience managing and administering servers based on Linux or Solaris UNIX operating systems

Experience with managing and administering servers based on Windows Server operating system

Experience with Tier 1 & 2 system administration to include account management, server maintenance, server upgrades, troubleshooting, and implementation of software upgrades as directed by customer

Experience troubleshooting issues in a growing environment

Experience with log reviews, incident analysis, and identification of issue/problem trends

Experience with server patch management methodologies

Time management skills

Strong oral and written communications skills

Track record of working effectively within a team, and support to peers toward improved processes and results

Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow

Candidate must, at a minimum, meet DoD IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)

Educational Requirements

Bachelor's degree with 6 years of relevant experience, Master's degree with 4 years

Education equivalency of Associate's with 8 years of related experience or High School Diploma with 10 years of related experience can be used in lieu of Bachelor's degree.

Clearance Required:
Due to the nature of the government contracts we support, US Citizenship is required.

TS/SCI with Poly required for Position or TS/SCI and willingness to obtain a poly.

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range $68, $124,550.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.

Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

REQNUMBER:

R

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Systems Administrator

1 week ago

Pantheon Data Washington, United States

Company Overview · Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have g ...
System Administrator

2 weeks ago

NEOSTEK Washington, United States

Job Description · Job Description · Position Title: System Administrator · Location: Washington, DC (on-site) · Clearance: · TS/SCI. Due to the nature of this government contract, U.S. Citizenship is required. · NEOSTEK, Inc. is looking for a System Administrator who will be ...
System Administrator

1 week ago

LinTech Global Washington, United States

Added - a day ago · System Administrator · Sys Admin · Washington , · District Of Columbia · | · Direct · Related Sys Admin Jobs · Systems Specialist · Washington , District Of Columbia · View all jobs in this category · System Administrator · LOCATION: · Remote · Li ...
Systems Administrator

1 week ago

Tandym Group Washington, United States

A recognized services company in Washington, D.C. is looking to add a new Systems Administrator to their growing staff. · Responsibilities: · The Systems Administrator will: · Evaluate user requests from customers experiencing problems with hardware, software, networking, and o ...
System Administrator

2 weeks ago

Sharp Decisions Washington, United States

Job Title :- System Administrator(heavy experience in Intune and configuration) · Pay Rate :- $40 - 44/hr on W2 · Location :- Washington, DC · Duration :- 12 Months contract with possible extension. · Job Description: · Daily Tasks: · Design, develop, and maintains Microsoft Win ...
System Administrator

3 weeks ago

Techcella Washington, United States

Company Description · Techcella is a niche organization providing our business partners with unparalleled service and delivery of projects in a short period of time. Our specialized staff has extensive experience in several domains in the market, including Federal Government, tel ...
Systems Administrator

3 weeks ago

General Dynamics Information Technology Washington, United States

Req ID: RQ171867 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret/SCI · Job Family: Systems Engineering · Skills: · Computer Servers,SCCM Administration,Systems Management · Experience: · 8 + years of related experience · US Citizenship Required ...
Systems Administrator

1 day ago

ClearanceJobs Washington, United States

Job Description BAE Systems is seeking IT System Administrators to support our government customer. The selected applicants will join the team as we seek to deliver world-class capabilities for our client and their associated contractors, driving productivity and innovation. This ...
Systems Administrator

3 weeks ago

The Execu|Search Group Washington, United States

A recognized services company in Washington, D.C. is looking to add a new Systems Administrator to their growing staff. · Responsibilities: · The Systems Administrator will: · Evaluate user requests from customers experiencing problems with hardware, software, networking, and ...
System Administrator

2 weeks ago

BAE Systems, plc Washington, United States

The Opportunity: Join BAE Systems Intelligence and Security Sector and be part of a diverse and enthusiastic team who supports the U. S Navys Strategic System Program. We are searching for an IT System Administrator to join the IT Operations team System Administrator, Administrat ...
Systems Administrator

1 week ago

Pantheon Data Washington, United States

Company Overview · Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have ...
System Administrator

2 weeks ago

LinTech Global Washington, United States

System Administrator · LOCATION: Remote · LinTech Global is looking for a candidate to join our team as a System Admin to provide support to our IRSCI client. The main focus is to provide general expertise on configuration, operation, and maintenance of vulnerability management ...
Systems Administrator

3 weeks ago

General Dynamics Washington, United States

Responsibilities for this Position · Location: USA DC Washington - Customer Proprietary (DCC076) · Full Part/Time: Full time · Job Req: RQ171867 · Type of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret · Clearance Level Must Be Able to Ob ...
Systems Administrator

3 weeks ago

Dine Development Corporation Washington, United States

Job Summary: · 7th Emergence is currently seeking a Systems Administrator / Network Engineer to support the historic United States Court of Appeals internal network. · Job Duties and Responsibilities: · Provide support for Physical and virtualized servers, and network systems. S ...
System Administrator

3 weeks ago

E-volve Technology Systems Washington, United States

System Administrator (Mac OS) · Washington, DC 20340 · Security Clearance Requirement: Current TS/SCI CI Poly · Location Note: On-Site Support Required · Position Description: · E-volve Technology Systems, Inc. is hiring a mid-level System Administrator with Mac OS expertise to s ...
Systems Administrator

1 week ago

General Dynamics Information Technology Washington, United States

Job Description Summary: · Systems Administrator · Seize your opportunity to make a personal impact as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and pl ...
Systems Administrator

5 days ago

CDW Washington, United States

The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, ...
System Administrator

1 week ago

TM3 Solutions Inc Washington, United States

JOB DESCRIPTION: · Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users. · ROLE AND RESPONSIBILITIES: · • Provide O&M support for Special Access System infrastructure for approximately 150 users. · ...
system administrator

1 week ago

Jobot Washington, United States

Must have a TS/SCI CI Poly · This Jobot Job is hosted by: Denis Mikush · Are you a fit? Easy Apply now by clicking the Apply button · and sending us your resume. · Salary: $100,000 - $150,000 per year · A bit about us: · This is a government consulting company has been arou ...
Systems Administrator

2 weeks ago

Starks Industries LLC Washington, United States

Job Description · Job Description Salary: $ $37.97 · Job Title: · Systems Administrator · Background: · Starks Industries Inc. is planning to provide Information Technology (IT) Support Services to the Office of the Attorney General (OAG) for the District of Columbia. · The O ...