Estimator In Training - Kimberly, United States - The Boyd Group

The Boyd Group Kimberly, United States

1 week ago

Full time

Description

Company: Gerber Collision &Glass

WELCOME TO GERBER COLLISION& GLASS

Our Team Members Drive UsGerber Collision & Glass is one of thelargest collision repair companies in North America. With $2+billion in sales, over 800 locations and growing, our 10,000+ teammembers across the United States and Canada are passionate aboutdelivering our goal to WOW Every Customer and Be theBest

We invite you to join ourteam. Gerber offers a great place to launch and grow careers. As wecontinue to grow, we have endless opportunities for you to growwith us.

Gerber Collision &Glass recognizes, values and welcomes all applicants with uniquetalents and abilities from all backgrounds and characteristics. Allqualified individuals are encouraged to apply, includingindividuals with disabilities and Protected Veterans.
Job Description:

PotentialEarnings: $18 - $22 Hour

TheEstimator in Training works closely with our Estimator to learn howto effectively diagnose and prepare all estimates for repair in anaccurate, thorough, and profitable manner according to insurancepartner and company guidelines. Additionally, the EstimatorApprentice is responsible for communicating the value Gerberprovides, resulting in a high closed salesratio.

KeyJob Responsibilities

Ensureconsistent execution of WOW (Wow Operating Way)plan.
Greetscustomer at repair drop off and buildsrapport.
Mapsdamage with customer (previous, current loss, WOWopportunities).
Handlesrepair mapping, takes initial photographs. Uploads photos andnotes to CCC One, along with arrival time,etc.
Notifiesproduction that vehicle has arrived and places in production queue. Verifies estimate duringteardown.
Finalizesestimate using proper Repair PlanningTemplate.
Workswith repair team to make sure notations on windshield are correctand complete. Puts together final partslist.
UsesPromise Date Caculator to set promise date. Calls customer toreview estimate and promisedate.
Updatescustomer regularly (with frequency, according to standardsdetermined bymanagement).
Participatesin and contributes to the regularly scheduled productionmeetings.
Callscustomers whose cars will be completed the next day. Schedules withcustomer.
Followup with technicians after vehicle tear down and make adjustments toestimate ifneeded.
Assistinsurance adjusters with damage reports, etc., and provide serviceto insurance claimre-inspectors.

Educationand/or Experience Required

Highschool diploma/GEDrequired.
Priorcustomer serviceexperience.
Mustcurrently possess or successfully complete 16 I-CAR units withinthe first 12 months ofemployment.
Preferred: 4-6 years related work experience. Photo-imaging softwareexperiencepreferred.

RequiredSkills/Abilities

Excellentcommunicationskills.
Computerliterate. Knowledge of Microsoft products ispreferred.
Gooddecision-making ability and soundjudgment.

OtherRequirements

Mustbe able to walk, stand, stoop, kneel and crouch in providing anaccurate estimate of a vehicle'sdamage.
Mustpossess clear vision in providing an accurate estimate of avehicle'sdamage.

Pleasenote, this job description is not designed to cover or contain acomprehensive listing of activities, duties or responsibilitiesthat are required of the employee for this job. Duties,responsibilities, and activities may change at any time with orwithoutnotice.

Thephysical demands of your job must be met to successfully performthe essential functions of the job. Reasonable accommodations maybe made to enable individuals with disabilities to perform thejob.

#INDMID

Benefits That Drive YourSuccess
Gerber offers the comprehensivebenefits you expect from an industry leader,including:

Competitive PayPlans
Medical, Prescription Drug, Dental &Vision Insurance
401(k) Retirement Plan withcompany match
Employer Paid Short-TermDisability & Life Insurance
Paid Vacation& Holidays
Continuing EducationOpportunities

Gerber Collision & Glass is proud tobe an equal opportunity employer committed to an inclusive anddiverse workplace. All qualified candidates will receiveconsideration for employment, regardless of race, color, religion,sex, sexual orientation, gender identity, national origin,protected veteran status, disability, age, pregnancy, geneticinformation, creed, marital status, or any other consideration,prohibited by law or by contract.About Us
Gerber Collision & Glass has been WOWing customers withour collision repair services for over 80 years. Please visit to learn more aboutour company.

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