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    host/hostess-fresh harvest-seasonal - Atlantic City, United States - Hard Rock Hotel and Casino Atlantic City

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    Description

    Overview:

    It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.

    Responsibilities:
    • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible
    • Maintain a professional and positive attitude at all times
    • Maintain complete knowledge of the menu offerings
    • Escort guest to their table
    • Monitor the seated guests and respond to guest needs
    • Communicate clearly over the radio to management and other host to ensure that the restaurant operates efficiently
    • Thank guests with genuine appreciation and provide a fond farewell
    • Answer restaurant telephone courteously and efficiently
    • Speak to guests and co-workers using clear, appropriate and professional language
    • Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
    • Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
    • Maintain cleanliness of work areas throughout the shift
    • Notify management of maintenance repair issues
    • Complete any additional reasonable requests by management
    Qualifications:
    • Minimum six (6) months of related experience required
    • Able to work a varied work schedule to include nights, weekends, and holidays.
    • Must have excellent communication skills.
    • Be flexible and adaptable to change.

    #indeedAC



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