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Clinical Support Specialist - Reno, United States - Viemed Healthcare Inc.
Description
Essential Duties and Responsibilities
Insert customer and account data by inputting text based and numerical information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files, when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions
Learns and maintains knowledge of current patient database and billing system
Enters patient information into the computer system.
Able to read through and understand medical documentation effectively
Interacts professionally with physicians, patients/family and Co-Workers.
Answers telephone in a polite and professional manner. Communicates information to appropriate personnel.
Communicates appropriately and clearly to Manager, and other superiors.
Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit.
Completes other accreditation duties or office responsibilities, as assigned.
Minimum Requirements
Highschool Diploma
Computer training or certification would be an asset.
Knowledge, Skills and Abilities
Experience with MS Office and data programs
Familiarity with administrative duties
Experience using office equipment, like fax machine and scanner
Excellent knowledge of correct spelling, grammar and punctuation
Organization skills, with an ability to stay focused on assigned tasks
Strong personal motivation with the ability to work independently and with direction
Ability to compose reports, memos, letters and other correspondence
Ability to prepare and write reports, summaries of work/work projects
Ability to prioritize workload and meet strict deadlines
Ability to communicate clearly and concisely across multiple levels within the company
Works directly with or develops confidential information, which requires regular use of discretion.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
