Practice Manager I-Medical Group - Henderson, United States - Intermountain Health

Intermountain Health Henderson, United States

2 weeks ago

Description

Job Description:

Provides effective leadership and accountability for ambulatory care operations including excellence in customer service, human resources, information systems, patient-focused clinical care, quality assurance, and financial management.

Scope
This position is responsible for 1-5 provider FTEs and 2-12 staff FTEs. Manages physician practices in such a way to achieve strategic organizational goals.

This includes goals surrounding provider, employee, and patient engagement, and operational and clinical excellence in a dynamic and changing healthcare environment.

Responsible for creating and achieving operation and capital budgets for assigned practices.
Job Essentials

Financial Management accountabilities, including:
Develops, proposes, and manages operational budget. Develops, proposes, and manages capital budget. Maintains financial literacy relative to ambulatory care and industry trends. Manages accounts payable in an accurate and timely manner. Maintains inventory control processes and facilitates purchasing in accordance with established procedures. Manages facility assets in a responsible manner. Understands and adheres to all financial policies and procedures, and leads others to do the same.

Human Resources Management accountabilities, including:
Responsible for payroll accuracy and timely approval. Conducts job interviews and employee selection in a manner that supports effective staffing. Performs onboarding and orientation with new staff to promote employee engagement and staff productivity. Conducts staff and provider rounding on a regular basis. Initiates activities to promote employee and physician engagement. Utilizes formal and informal recognition resources to recognize staff and provider accomplishments. Demonstrates accountability and follows through on assignments, projects, and tasks. Conducts training activities with staff and providers to support operational functions. Maintains effective staffing levels and adequate scheduling.

Information Management accountabilities, including:
Understands and utilizes billing systems effectively. Maintains and ensures optimized utilization of telephone systems. Ensures compliance and appropriate utilization of information technology resources. Utilizes information technology to ensure accurate coding processes. Performs and participates in audits to ensure compliance and minimize organizational risk. Understands and abides by privacy laws (i.e. HIPAA) and organizational policies and procedures regarding health information management, safeguarding protected health information (PHI). Utilizes on-line resources, including , effectively.

Leadership accountabilities, including:
Provides operational leadership in a manner that promotes a consistent, effective culture. Demonstrates effective written, verbal, and electronic communication that is professional in both content and delivery. Leads in a manner that promotes positive physician relations and encourages physicians and others to have a voice. Maintains functional relationships with others throughout the organization to draw upon their expertise and resources effectively. Inspires and motivates others toward organizational and personal goal achievement. Demonstrates effective interpersonal skills.

Clinical Care Management accountabilities, including:
Exemplifies and promotes positive patient relations. Understands and empowers frontline employees and providers to utilize effective service recovery, as needed. Promotes care delivery processes that are harmonious with the organization's healing commitments. Optimizes healthcare delivery processes to streamline an efficient patient flow. Understands quality improvement tools and methodology (i.e. 100% participation) and utilizes the same to improve both the delivery of extraordinary patient care and operational processes. Participates in, promotes, and utilizes patient feedback mechanisms, including patient perceptions of quality (PPQ) surveys, to ensure extraordinary care.

Patient Care Delivery Systems accountabilities, including: Understands clinical policies and procedures and ensures patient care is delivered in accordance with the same. Understands the medical home concept and implements model, as required. Understands the mental health integration concept and implements, as required. Understands the clinical programs concept and implements. Develops and promotes adherence to clinical standards of care. Implements and monitors identified quality measures to promote effective patient care delivery.

Facility Management accountabilities, including:

Promotes safety and security in all facilities by conducting regular safety inspections and monitoring the work environment for potential hazards and maintenance issues.

Actively participates in emergency preparedness activities, including drills, simulations, and training with staff and providers.

Ensures that material safety data sheets (MSDS) are accessible and that staff is familiar with workplace hazards and the process of responding to workplace exposures, accidents, injuries, and illnesses.

Takes responsibility for all physical facility maintenance, including building repair, landscaping, and housekeeping. Ensures that preventative maintenance, repairs, etc. are completed on a regular basis on all equipment, as required.

Accounts Receivable Management accountabilities, including:
Understands and utilizes financial assistance practices, training staff and providers to do the same. As necessary, coordinates accounts receivable activities with the Central Billing Department. Understands and utilizes approved collection practices in the back office, training staff and providers to do the same. Understands and utilizes financial best practices, training staff and providers to do the same. Understands and utilizes approved registration practices in the front office, training staff and providers to do the same. Understands and utilizes financial scorecard measures to benchmark, monitor, and improve financial and operational performance. Ensures accurate and compliant coding practices, training staff and providers to do the same, as applicable.

Other Management Responsibilities accountabilities, including:
Explores feasibility and practicality of innovations in patient care delivery and patient-provider interactions, (i.e. on-line customer interface). Leads and initiates marketing activities to promote services, facilities, and providers within the communities served. Provides and promotes positive public relations.

Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).

Minimum Qualifications
Associate degree, must be obtained through an accredited institution. Education is verified.
Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).

- and

Demonstrated effective communication and interpersonal relations skills.

- and

Demonstrated leadership, personal and professional ethics, and an ability to inspire and motivate others.

- and

Demonstrated leadership, personal and professional ethics, and an ability to inspire and motivate others.

Preferred Qualifications
Bachelor's degree
One year supervisory experience.

- and

Healthcare leadership or practice supervisory experience.

Physical Requirements:
Carrying, Hearing/Listening, Lifting, Seeing, Speaking

Anticipated job posting close date:
05/06/2024

Location:
Clinic Cornerstone

Work City:
Henderson

Work State:
Nevada

Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $43.88

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (rg/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers ) ; and our commitment to diversity, equity, and inclusion (rg/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services.

Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.
To find out more about us, head to our career site here (rg/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .

Sign up for job alerts Click 'sign in' at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact or email .

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees).

This is an important part of fulfilling our mission to help people live the healthiest lives possible.

The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

Learn more about diversity at Intermountain, here. (rg/careers/working-for-intermountain/diversity/)

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.

The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.

Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (rg/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification.

Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.
All positions subject to close without notice.
Thanks for your interest in continuing your career with our team

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