Jobs
>
Honolulu

    Airport Guest Service Agent Honolulu - Hawaiian Airlines

    Hawaiian Airlines
    Hawaiian Airlines Honolulu, United States

    3 weeks ago

    Default job background
    Description

    Title Airport Guest Service Agent Honolulu Description

    **Aloha and thank you for your interest in the Airport Guest Service Agent position with Hawaiian Airlines in Honolulu**

    At Hawaiian Airlines, we are about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ohana and be a part of an exciting team of professionals dedicated to serving our kama?ina and introducing our islands to the world

    **Interview Schedule**

    Candidates applying to this requisition may be considered for the interview process below. The interview process consists of the following:

    A 60-minute group video interview

    A 30-minute final video interview

    Candidates successful in the interview process may be invited to classroom training in Honolulu. Training is 2 weeks, from Monday - Friday, 8 hours per day.

    **Position Overview**

    Our Guest Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate.

    Our best Guest Service Agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand.

    **Pay and Benefits**

    This position is covered by a collective bargaining agreement and the pay for this position is $11.59 per hour.

    Medical, dental and vision benefits are provided in accordance with the collective bargaining agreement and may not be available for all positions.

    **Work Schedules**

    Per the collective bargaining agreement, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift.

    Work schedules are set, 5 days on, 2 days off. Shifts do not change unless there is an operational need.

    Part-time is 5 to 6 hours per shift and full-time is 8 hours per shift. Part-time employees may be extended to full-time hours based on operational need. Part Time shifts are scheduled 5 days per week. Based on operational need, you may need to report to work early and/or work beyond your scheduled end time.

    Requirements **Minimum Requirements**

    Legally authorized to work in the United States

    Minimum 18 years old

    Possess at least a high school diploma or equivalent education

    Valid drivers license issued in the United States (drivers permits and provisional drivers licenses not allowed)

    Ability to lift up to 70 lbs. when checking in guests bags

    Ability to accept any work shift awarded

    Ability to complete pre-employment drug test and if hired, random drug testing

    Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable)

    No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt or blouse), including but not limited to the neck area and above, any visible areas with arms lifted above the head, or any visible areas while in a crouching position. Covering tattoos with makeup, bandages or wearing a long-sleeved shirt under the short-sleeved standard uniform piece is not acceptable.

    Must provide proof of full COVID-19 vaccination by date of training

    **Preferred Qualifications**

    Airline experience

    Customer service experience in the hospitality industry

    **About Hawaiian Airlines**

    Hawaiian has led all U.S. carriers in on-time performance for each of the past 17 years as reported by the U.S. Department of Transportation and was named the #1 U.S. airline by Cond Nast Travelers 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai?i.

    Now in its 92nd year of continuous service, Hawaiian is Hawai?i's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawai?i and 16 U.S. gateway cities more than any other airline as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiians Auckland and Brisbane flights remain suspended.

    The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire.

    Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at . Follow Hawaiians Twitter updates (), become a fan on Facebook (), and follow us on Instagram (). For career postings and updates, follow Hawaiians page.

    For media inquiries, please visit Hawaiian Airlines .

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

    Please view Equal Employment Opportunity Posters provided by OFCCP .

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

  • Highgate Hotels, Inc.

    Guest Service Agent

    3 weeks ago

    Highgate Hotels, Inc. Honolulu, United States Full time

    The Guest Service Agent (Full-Time) is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and Guest Service, Agent, Service ...

  • Hilton Hotels & Resorts

    Guest Service Agent

    1 week ago

    Hilton Hotels & Resorts Honolulu, United States

    A Guest Service Agent (Japanese Speaking), Vacation Ownership is responsible for greeting and registering guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Up Guest Service, Agent, Japanes ...

  • Marriott Hotels & Resorts

    Guest Service Agent

    1 week ago

    Marriott Hotels & Resorts Honolulu, United States

    No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointe Guest Service, Agent, Service ...

  • The Kahala Hotel

    Guest Service Agent

    1 week ago

    The Kahala Hotel Honolulu, United States

    Job Information: Guest Service Agent (On-Call) Job · Email Opening Apply Now Title · Guest Service Agent (On-Call) · Description · Pay Range: ( $24.87- $31.09/ Hourly Compensation) · To greet, register and service guests with sincere hospitality and effective communication skills ...

  • RISE INC FAMILY

    Client Services Agent

    3 weeks ago

    RISE INC FAMILY Honolulu, United States

    Job Details · Job Location · Honolulu, HI · Position Type · Full Time · Education Level · High School · Travel Percentage · Limited or Occasional · Job Shift · Any · Job Category · Admin - Clerical · Description · ABOUT THE COMPANY · Acumen, LLC. is one of the nation's leading fi ...

  • Marriott Hotels & Resorts

    Guest Service Agent

    3 weeks ago

    Marriott Hotels & Resorts Honolulu, United States

    No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointe Guest Service, Agent, Japanes ...

  • Stanford Hotel Group

    Guest Service Agent

    1 week ago

    Stanford Hotel Group Honolulu, United States

    Pay Rate: $28.65/hour · Do you love sharing the Aloha Spirit? Are you creative and resourceful problem-solver? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on swing, evening, weekend ...

  • Highgate Hotels

    Guest Service Agent

    3 weeks ago

    Highgate Hotels Honolulu, United States Full time

    Compensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...

  • The Kahala Hotel and Resort

    Guest Service Agent

    3 weeks ago

    The Kahala Hotel and Resort Honolulu, United States

    · Pay Range: ( $24.87- $31.09/ Hourly Compensation) · To greet, register and service guests with sincere hospitality and effective communication skills. Offers welcome and escort guests to their rooms. Maintains a thorough knowledge of hotel credit policies and procedures; main ...

  • Hilton Garden Inn Waikiki Beach

    Guest Services Agent

    5 days ago

    Hilton Garden Inn Waikiki Beach Honolulu, United States

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...

  • Hilton Waikiki Beach

    Guest Service Agent

    3 weeks ago

    Hilton Waikiki Beach Honolulu, United States

    Pay Rate: $28.65/hour · Do you love sharing the Aloha Spirit? Are you creative and resourceful problem-solver? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on swing, evening, weeken ...

  • Hilton Garden Inn Waikiki Beach

    Guest Services Agent

    3 weeks ago

    Hilton Garden Inn Waikiki Beach Honolulu, United States

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...

  • Atlantic Aviation

    Ramp Service Agent

    2 weeks ago

    Atlantic Aviation Honolulu, United States

    Job Description · Job DescriptionWhy You'll Love This Ramp Service Agent Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professiona ...

  • Marriott International

    Guest Service Agent

    3 weeks ago

    Marriott International Honolulu, United States

    Job Number · Job Category Rooms & Guest Services Operations · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Welcome to ou ...

  • Marriott International

    Guest Service Agent

    3 weeks ago

    Marriott International Honolulu, United States

    Additional Information On-call · Job Number · Job Category Rooms & Guest Services Operations · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Ty ...

  • Marriott International

    Guest Service Agent

    1 week ago

    Marriott International Honolulu, United States

    Additional Information On-Call, Luana Lounge · Job Number · Job Category Rooms & Guest Services Operations · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N ...

  • Marriott International

    Guest Service Agent

    3 weeks ago

    Marriott International Honolulu, United States

    Additional Information Japanese Speaking · Job Number · Job Category Rooms & Guest Services Operations · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · P ...

  • Highgate

    Guest Services Agent

    3 weeks ago

    Highgate Honolulu, United States

    Overview · The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. · Responsibilities · Greet and welcome all guests appr ...

  • Marriott International Inc

    Guest Service Agent

    3 weeks ago

    Marriott International Inc Honolulu, United States

    Additional Information Japanese Speaking · Job Number · Job Category Rooms & Guest Services Operations · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? ...

  • Marriott

    Guest Service Agent

    3 weeks ago

    Marriott Honolulu, United States

    Marriott Hotels Kalakaua Avenue [Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They are offering the oppor ...