Outpatient Program Manager - Santa Clarita, United States - Child & Family Center

Description

• 15 paid Holidays including 1 week holiday closure (paid) in December through January
• Paid birthday floating holiday
• Paid vacation time (accrual increases with tenure)
• Sick Time
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance
• Agency paid Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401(k) available with discretionary Agency match
• Employee Wellness Program
• Pet insurance

• Licensed professional: LMFT, LCSW or Licensed 3+ years.
• 3 years' of community mental health or equivalent experience.
• Minimum 1 year of supervisor/management experience
• Bilingual skills highly preferred (i.e., Spanish or other language relevant to the clients' needs).
• Experience working with DMH paperwork.
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. May be required to obtain a Class II California driver's license.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

The PM II -Outpatient Clinical position promotes the agency's mission by providing direct and indirect supervision of program staff including but not limited to: Clinical Supervisors and Senior Clinicians, well as overseeing the daily operations of the Outpatient department.

The PM II - Outpatient Clinical adheres and holds staff accountable to all Child & Family Center Program Policies and Procedures and represents the organization in the community when needed.

• Supervise and manage Clinical Supervisors and Senior Clinicians as applicable within the Outpatient Mental Health programs. Supervise and manage direct care clinical staff and administrative support staff when needed.
• Ensure services are conducted as required for all enrolled clients/families.
• Ensure staff adherence to agency policy and procedures, developing protocols in coordination with the Quality, Compliance and Training Department, for safety and/or uninterrupted service delivery.
• Ensure compliance with all State and County contracts and grants.
• Provide ongoing review to ensure compliance of scope of work and deliverables.
• Provide staff training and oversight to ensure services are provided and documented in accordance with all applicable legal, ethical, Agency and contractual requirements.
• Provide clinical and administrative supervision on a weekly basis.
• Conduct program evaluations and provide reports.
• Create efficiencies in access to services and treatment protocols.
• Ensure staff meet the established productivity/billing expectations, documentation standards, contract and/or agency requirements.
• Ensure clinical oversight and guidance of Outpatient services for clients/families.
• Attend offsite meetings with community partners and collaborators.
• Engage in community outreach efforts to promote the Center's programs and services.
• Provide support for supervisors and staff when dealing with crisis situations, onsite or in the field.
• Take part in Supervisor or Administrator onduty rotation.
• Create and maintain schedules for onduty rotations, group supervision cohorts, and other schedules as needed.
• Be oncall for direct care staff and Outpatient Clinical Supervisors as needed.
• Provide direct clinical services and individual/group clinical supervision for direct care staff as needed.
• Facilitate and/or coordinate clinical groups for direct care staff with focus on specialty services.
• All other relevant duties as assigned.

• Actual work schedule as agreed with Direct Supervisor and based on business/program needs.
• Must work onsite at least two days per week, up to five days per