Customer Service Representative - Sandusky, United States - Social Security Administration

Social Security Administration Sandusky, United States

2 weeks ago

Description

CONTACT REPRESENTATIVES (Customer Service Rep) GS-962-04/5/6/7 (05E3220)

If you are using experience to qualify, you must have:

GS-4: 52 weeks of full-time general experience performing progressively responsible clerical, office, or other work that indicates ability to acquire competencies needed to perform the duties of the position.

GS-5: 52 weeks of full-time specialized experience equivalent to the GS-4 level in the Federal Service performing the following tasks: 1) Applying laws, regulations policies or procedures to provide assistance preparing forms or documents; 2) Answering questions from members of the public or their representatives to obtain or provide information; 3) Using a computer to reconcile discrepancies or entering data; and 4) responding to written inquiries and drafting a variety of other written products.

GS-6: 52 weeks of full-time specialized experience equivalent to the GS-5 level in the Federal Service performing the following tasks: 1) Researching and analyzing various regulatory sources in order to apply legal requirements; 2) Explaining rights, benefits, privileges, or obligations under a body of law to large volumes of people from different socioeconomic backgrounds; 3) Using a computer to reconcile discrepancies and enter data into databases; and 4) responding to technical inquiries concerning program requirements, supporting documentation, payment issues, etc.

GS-7: 52 weeks of full-time specialized experience equivalent to the GS-6 level in the Federal Service performing the following tasks: 1) Researching Federal, State, or County laws, regulations, policies and procedures to evaluate program eligibility or claims; 2) Explaining legal provisions and resolving complex issues (e.g., obtaining benefits, payment interruptions, etc.) to large volumes of people from different socioeconomic backgrounds; 3) Using a computer to reconcile discrepancies and enter data into databases; and 4) responding to technical inquiries concerning benefit entitlement, benefit payments, etc.

Note:

Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

SUBSTITUTING EDUCATION:
If you are qualifying for this position based on completed education at an accredited U.S.

college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed.

NOTE:
Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application.

For a list of Credential Evaluation Services, log on to:
Credential Evaluation Services.

Qualifications 2 GS-4: Successful completion of a full 2-year course of study above high school (e.g., 60 earned semester hours, 90 earned quarter hours, associates degree, etc.).

Customer Service Representative

3 days ago

Velocity Ventures Castalia, OH, United States Freelance

At Castalia, OH, we offer exciting clients, interesting and diverse development opportunities, and a strong network due to our many years of experience in your job search. · We are currently seeking long-term employees (m/f/d) for various clients in full-time and part-time positi ...
Customer Service Representative

3 days ago

BlueWave Solutions Milan, MI, United States Freelance

Customer Service Representative (m/f/d) · for the location Nuremberg in home office · **AfA Nuremberg** · Frankenstraße 148 · 90461 Nuremberg · Phone: · **Responsibilities**: · Expansion and management of a dedicated customer portfolio consisting of international key account cli ...
customer service representative

1 week ago

Family Dollar Morgan City, United States

Family Dollar TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register tra ...
customer service representative

2 weeks ago

Family Dollar Sandusky, United States

Family Dollar CLEVELAND RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
Customer Service Representative

3 weeks ago

ProMedica Sandusky, United States

**Job Details** · **Customer Service Representative - HME - FT - Days ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Customer Service Representative - HME - FT - Days Category Clinical S ...
customer service representative

4 weeks ago

Family Dollar Morgan City, United States

Family Dollar HIGHWAY 182 E [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
Customer Service Representative

2 weeks ago

Todd Puckett Sandusky, United States

Benefits:Opportunity for advancement · Signing bonus · Training & development · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Todd Puckett - State Farm Agent, you will generate the kind of exceptional client experiences that reinfo ...
Customer Service Representative

1 week ago

Todd Puckett - State Farm Agent Sandusky, United States

Job Description · Job DescriptionBenefits:Opportunity for advancement · Signing bonus · Training & development · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Todd Puckett - State Farm Agent, you will generate the kind of exceptional ...
Customer Service Representative

3 days ago

Redwood Ventures Lorain, OH, United States Freelance

**Join our team in Lorain, OH and support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the sales field** · **We need your talent - Start your career in sales ...
Customer Service Representative

5 days ago

Ottawa Dental Laboratory Ottawa, United States

**Job Duties and Responsibilities**: · - Represent the dental laboratory as a liaison between the customer and production team · - Assist production management with workflow pertaining to customer needs (due dates, outstanding technical items relevant to cases, on-hold case statu ...
Customer Service Representative

3 weeks ago

Apex Dynamics Oberlin, United States

We are a family-owned company with over 150 years of experience in the insurance industry. From insuring industries and businesses to serving high-end private clients - our individual and specialized consulting for national and international clients, in-house industry solutions, ...
Customer Service Representative/cashier

3 weeks ago

Thorntons Ottawa, United States

**THORNTONS IS HIRING** · **PART TIME** Guest Service Representatives/Cashiers for 1st/2ndshifts in Ottawa, IL. Must be available to work both shifts. · Competitive Compensation at $15.00-$17.50 per hour · **We Strive to be Peoples Favorite Place to Work** · **At THORNTONS We**: ...
Lead Customer Service Representative

4 weeks ago

Circle K Stores, Inc. Morgan City, United States

Store : 6383 La Hwy 182, Morgan City, Louisiana 70380 Availability - Shift/ Days Full time Day Shift - Evenings - Overnight Shift Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you h Customer Service Representative, Cus ...
Patient Services Representative I

1 week ago

Midwest Vision Partners Sandusky, United States

Patient Services Representative I · Department: Clinical Operations · Employment Type: Full Time · Location: Sandusky Office · Reporting To: Diana Bunce · Description · Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is respons ...
Csr - Customer Service Representative

5 days ago

Ruby's Ottawa, United States

Ruby's · Seeking friendly, outgoing individuals who are self-sufficient and highly reliable. · **Starting Position Duties**: · Ø Greeting Guests · Ø Attending to guest needs · Ø Cash handling · Ø Daily Cleaning Maintenance · **Qualifications**: · Ø MUST BE 21 or OVER · **Compensa ...
Telephone customer service representative

2 days ago

Nexus Technologies Stony Prairie, United States

We are looking for Telephone Customer Service Representatives (m/f/d) in the banking sector to join our team at Stony Prairie. · Your Benefits: · ✓ Hourly wage of 14.41€ · ✓ After thorough training, you will have the opportunity to work from home · ✓ High chances of permanent emp ...
Merchant to customer service representative as a career changer

2 days ago

Crimson Enterprises Whites Landing, United States

White's Landing is looking for a Sales Representative (m/f/d) in Frankfurt. Apply online now and become part of our team at TARGOBANK, a truly different bank. We are looking for individuals who can support our customers in seizing opportunities and shaping their future. As the fi ...
Surgery Center- Patient Services Representative I

2 weeks ago

Midwest Vision Partners Sandusky, United States

Surgery Center- Patient Services Representative I · Department: Surgery Center · Employment Type: Full Time · Location: Surgery Center of Sandusky · Reporting To: JoEllen Street · Description · Greet patients as they arrive and leave our clinic in a friendly manner. The Fron ...
Surgery Center- Patient Services Representative I

2 weeks ago

Midwest Vision Partners Sandusky, United States

Surgery Center- Patient Services Representative IDepartment: Surgery CenterEmployment Type: Full TimeLocation: Surgery Center of SanduskyReporting To: JoEllen StreetDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is ...
Customer Service Representative

2 weeks ago

Bill Walsh Automotive Group Ottawa, United States

Job Description · Job DescriptionWe are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information. · Responsibilities: · Handle customer inquiries and complaints · Provide information abou ...