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    Logistics Coordinator - San Diego, United States - Approved Freight

    Approved Freight
    Approved Freight San Diego, United States

    1 week ago

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    Description


    Dewitt Move Worldwide seeks to hire an experienced logistics professional, with excellent customer service skills, to assist our transportation and logistics department with customers moving household goods and personal effects around the world.

    We are a family-owned, essential business, looking for an excellent Customer Service Representative, to join our growing team in San Diego

    Hours:
    Monday-Friday 8am-5pm

    The hourly pay rate for this position is $22-$24.00/hr depending on experience

    Duties and Responsibilities:
    Interacts with customers via telephone, email, or online chat to provide support and information on services.
    Collects and enters orders for new or additional services.

    Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.

    Ensures that appropriate actions are taken to resolve customers' problems and concerns.
    Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
    Performs other related duties as assigned.

    Qualifications:
    Two (2) years' experience in strong administrative and customer service skills. Including, answering phones, typing activities, data entry, reviewing and validating customer documentation.
    Transportation and moving experience is a plus.
    Strong verbal and written communication
    Working in a networked environment using Windows and/or Windows like interface using Microsoft Office suite such as Word, Excel, PowerPoint and Outlook at a proficient level
    High school diploma or equivalent

    Pay:
    $ $24.00 an hourdepending on Experience


    Benefits:
    Medical and Dental Insurance - 100% paid by employer
    Vision
    401(k) with Match
    Paid Time Off
    11 Paid Federal Holidays
    Monthly Team Celebrations
    Flexible Spending Accounts (FSA) and Supplemental Benefits
    Employee Assistance Program (EAP)
    Yearly performance reviews

    IF YOU ARE A CURRENT EMPLOYEE, PLEASE SEE YOUR HR REPRESENTATIVE

    Equal Opportunity Employer:
    Women/Veterans/Minorities/Disabled

    #J-18808-Ljbffr
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