Customer Service Engineer - Malvern, United States - Siemens Medical Solutions USA, Inc.

Siemens Medical Solutions USA, Inc. Malvern, United States

3 weeks ago

Permanent

Description

Do you wantto join us in helping to fight the world's most threatening diseases andenabling access to care for more people around the world? At SiemensHealthineers, we pioneer breakthroughs in healthcare.For everyone. Everywhere.

At SiemensHealthineers, We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as CustomerService Engineer (Union).

Our globalteam : We are a team of more than 68,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat's possible in healthcare to help improve people's lives around the world.As a leader in the industry, we aspire to create better outcomes and experiencesfor patients no matter where they live or what health issues they are facing.Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.

•Service Area –Long Island, NY & NYC Metro Area

•Shift Requirements after onboarding/training for thisrole:Open to work all shifts oncetrained (2nd, 3rd, and weekend) based on Union Contract

This is a role well suited to anambitious professional, looking for the next step in their career. As a CustomerService Engineer (Union), you will be responsible for :

You will beservicing Imaging Equipment in Long Island, NY & NYC Metro Area. CustomerService Engineer Level based on prior experience.

You are in afield-based, customer-facing role that primarily installs, services, maintainsand modifies Siemens' imaging equipment at customer sites.

You are the"Face of Siemens" to the customer.

You supportthe CT Modalityinitially, withpotential to cross train into other modalities in the future.

You areflexible and willing to work different shifts and On-Call rotations as businessneeds dictate, including willingness to work overtime as required.Advanced notice will be provided for anyshift changes.

You report tothe Service Operations Manager at Siemens Medical Solutions.

This positionmay suit you best if you are familiar with what is below,and would like to dodevelop your career with Healthineers

You have knowledgeand experience performing service, preventative maintenance, and modificationson Medical Imaging Equipment at customer sites with minimal supervision.

You haveprevious experience with the desired Medical Imaging Equipment: CT Modality

You have theability and experience to establish and maintain proper business relationshipswith customers and peers, as well as performing necessary administrative dutiestimely and accurately.

You have astrong background working with electronics and are proficient in the use ofservice tools and service test equipment

You haveproficient PC skills (MS Windows & Microsoft Office 365 -Outlook, Excel,SharePoint, etc.)

Required skills to have for the success of this role

MinimumTechnical Degree or equivalent experience

Strongelectronics background and computer skills required

3-5 Years offield service experience is desired

Ability towork both individually and in an established team setting

You havestrong customer service and communication skills

Ability totravel and provide service in assigned geography; willingness to participate inan on-call rotation after training and certification

Validdriver's license, ability to drive independently day and night, and good drivingrecord required

PhysicalRequirements: Lifting 50lbs (floor to above waist/head), walking,ladder/stepstool climbing, bending, twisting, sitting work, squatting work,standing work, high-reach, fine grasping manipulation, good vision, and abilityto work alone.

This information is provided per therequired state Equal Pay Act. Base pay information is based on market location.Applicants should apply via Siemens Healthineers external or internal careerssite.

At SiemensHealthineers, we value those who dedicate their energy and passion to a greatercause. Our people make us unique as an employer in the med-tech industry. Whatunites and motivates our global team is the inspiration of our common purpose:To innovate for healthcare, building on ourremarkable legacy of pioneering ideas that translate into even betterhealthcare products and services. We recognize that taking ownership of ourwork allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.

Beware of JobScams

"Successful candidatemust be able to work with controlled technology in accordance with US exportcontrol law." "It is Siemens Healthineers' policy to comply fully andcompletely with all United States export control laws and regulations,including those implemented by the Department of Commerce through the ExportAdministration Regulations (EAR), by the Department of State through theInternational Traffic in Arms Regulations (ITAR), and by the TreasuryDepartment through the Office of Foreign Assets Control (OFAC) sanctionsregulations."

As anequal-opportunity employer we are happy to consider applications fromindividuals with disabilities.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click .

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