customer service representative - Glasgow, United States - Bluegrass Ingredients, Inc.

Bluegrass Ingredients, Inc. Glasgow, United States

2 weeks ago

Description

Duties and Responsibilities: Including, but not limited to, the following:

Responds to request for sales, shipping, product information and specifications for international customers.
Responds to daily requests from customers for shipping, product/case specs, images technical information, ingredients and allergens.
Creates and customize sales materials, delivery and communication to customers.
Coordinated samples to ensure that correct label, formulas, products are fulfilled in a timely fashion and tracks all cost associated.
Procures all necessary health registrations, international documentation, certifications, labs, pricking approvals, government approvals requested by customers for import of products.
Responds to international customer product inquiries and concerns.
Interact with various freight forwarders and carriers to resolve issues and complaints.
Perform additional responsibilities as deemed necessary and as assigned by supervisor.

Requirements:

Attention to detail
Proficient in Excel, word and other computer skill
Good attendance
Must engaged in work

Excellent Benefits: medical, dental, vision and life insurance, air evac coverage, PTO, sick day, holiday pay and matching 401K

Kentucky is an employment at will state

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