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Swipejobs Bowling Green, United StatesJob Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · Help customers with their questions about products and programs. Provide high quality support by phone, email, and other written communications. · Full-time, Part-time · $20.63/hr · EAST18 ...
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Customer Service Representative
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Afni Bowling Green, United States*Starting Wage is $15 per hour + bonus. * · Our top agents earn an extra $4 with their bonus · For more information about becoming a Customer Service Representative with Afni, call , Monday to Friday between 9am 5pm CST. · *What Will I Do as a Customer Service Representative?* ...
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Kyle Woosley - State Farm Agent Bowling Green, United StatesJob Description · Job DescriptionPosition OverviewI am seeking dynamic insurance professionals for the office of Kyle Woosley - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motiv ...
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Patient Service Representative FT Days
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TriStar Greenview Regional Hospital Bowling Green, United StatesIntroductionDo you have the career opportunities as a(an) Patient Service Representative FT Days you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nation's leading provider of healthcare s ...
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Customer Service Representative
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Med Center Health Bowling Green, United StatesAnswers incoming calls, works to resolve customer issues or complaints, to establish payment arrangements and works correspondence. Minimum Qualifications Work Experience Previous medical billing experience preferred. Education High school graduate o Customer Service Representati ...
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Customer Service Representative
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Warren County Water District Bowling Green, United StatesJob Title: Customer Service Representative · Position Type: Full time, Hourly · Reports to: Customer Service Supervisor · Work Schedule: 7:30 AM to 4:30 PM, Monday through Friday with overtime as needed. · Revision Date: May 22, 2024 · Summary/objective · To provide efficie ...
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Afni Bowling Green, United StatesBefore applying for this role, please read the following information about this opportunity found below. · *Starting Wage is $15.50 per hour + bonus. · *Our top agents earn an extra $4 with their bonus\ · *Starting wage includes a $.0.50 onsite differential.For more information a ...
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Afni Bowling Green, KY, United States Full timeOur Insurance Service Representative start at $37,960 per year, plus bonus. Our top Insurance Service Representative earn an extra $3 per hour with bonus. For more information about becoming an Insurance Service Representative with Afni, call , Monday to Friday between 9am – 5pm ...
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Patient Service Representative FT Days
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TriStar Greenview Regional Hospital Bowling Green, United StatesDescription · Introduction · Do you have the career opportunities as a(an) Patient Service Representative FT Days you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nation's leading provi ...
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Patient Service Representative FT Days
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HCA Healthcare Bowling Green, United States Full timeDescription · Introduction · Do you have the career opportunities as a(an) Patient Service Representative FT Days you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nations leading provide ...
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Afni Bowling Green, United StatesOur Insurance Service Representative start at $37,960 per year, plus bonus. · Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. · Our top Insurance Service Representative earn an extra $3 per hour with bonus. ...
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Afni Bowling Green, United StatesStarting Wage is $15.50 per hour bonus. Our top agents earn an extra $4 with their bonus \Starting wage includes a $.0.50 onsite differential. For more information about becoming a Customer Service Representative with Afni, call , Monday to Friday between 9am – 5pm CST. Train Ons ...
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Afni Bowling Green, United StatesOur Insurance Service Representative start at $37,960 per year, plus bonus. Our top Insurance Service Representative earn an extra $3 per hour with bonus. · For more information about becoming an Insurance Service Representative with Afni, call , Monday to Friday between 9am 5pm ...
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Afni Bowling Green, KY, United States Full timeOur Insurance Service Representative start at $37,960 per year, plus bonus. Our top Insurance Service Representative earn an extra $3 per hour with bonus. For more information about becoming an Insurance Service Representative with Afni, call , Monday to Friday between 9am – 5pm ...
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Afni Bowling Green, United StatesOur Insurance Service Representative start at $37,960 per year, plus bonus. Our top Insurance Service Representative earn an extra $3 per hour with bonus. · For more information about becoming an Insurance Service Representative with Afni, call 1-, Monday to Friday between 9am - ...
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customer service representative
5 days ago
Family Dollar Portland, United StatesFamily Dollar - 112B W. Knight Street [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
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customer service representative
5 days ago
Family Dollar Lewisburg, United StatesFamily Dollar - 480 S. MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
Customer Service Representative - Bowling Green, United States - Warrenwater
Description
>> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:2022-3Location:Bowling Green, KentuckyDepartment:Client Services Description CUSTOMER SERVICE REPRESENTATIVE
BOWLING GREEN OFFICE OBJECTIVES:
A. To provide efficient service to customers and applicants for water and sewer service, promptly process applications for water and sewer service, perform efficient clerical work, and assist in other administrative duties.
B. To receive payments for water and sewer accounts and to provide an efficient and accurate accounting for collections.
C. To resolve customers complaints and answer inquiries concerning water and sewer billings, payments, and other customer service.
D. To promote and develop with the general public an understanding and acceptance of policies through courteous and efficient personal contact.
REPORTING RELATIONSHIPS:
Reports to: Customer Service Coordinator
ESSENTIAL FUNCTIONS:
Prepares to meet customers by 7:30 a.m. In preparation, counts working funds in cash drawer and completes opening section of Cash Drawer Count Sheet.
Answers telephone, serves as radio operator, and handles personal communications with customers and employees.
Explains installation procedures to new applicants, interprets policies, reads maps, initiates applications, completes necessary forms, and assigns control numbers for new service and billing.
Processes water and sewer payments along with other accounts receivables received in the night depository, in the mail, or in person.
Monitors collections for accounts that the Collector is working. Notifies collector immediately when accounts are paid. Assists collector in preparing accounts for collection, reviews the accounts to assure amounts past due are still outstanding, keys notes on each account and accepts money from the collector and prepares it for deposit at the bank. Aids in the preparation and processing of bad debts collection letters.
Reconciles record of each days receipts with funds collected in accordance with established procedures.
Shreds and stores documents and follows the guidelines in the Identity Theft Program & Records Retention policies.
Answers billing complaints in person, in writing, and on the telephone doing necessary research and correcting water and sewer bills as necessary.
Processes requests for water and sewer connects and disconnects, completes all necessary forms, collects appropriate fees, and enters data into the computer system.
Duties and work schedule may vary to include all facets of the water and sewer operations. Periodically works in Butler and Simpson County Office.
Maintains Meter Data Files and inputs test data.
Keeps familiar with Environmental Protection Agency Right-to-Know regulations as they pertain to chemical substances, etc., found or used in the work area.
Works according to safety rules and policies adopted, is responsible for own safety, and reports all accidents to supervisor.
Complies with traffic laws, regulations, and safe practices while operating any company vehicle.
Keeps General Manager advised of any informalities internal or external along with any overall personnel and customer problems or other needs within the organization.
Such other duties as may be assigned.
JOB SPECIFICATIONS
POSITION: Customer Service Representative
EDUCATION:
High school graduate or equivalent. Additional education and training in office technology desirable.
EXPERIENCE:
Five years experience in clerical and office work, including handling of monies, and meeting and dealing with people.
KNOWLEDGE:
Must have operational knowledge of Windows, IOS, and Android based operating systems and must have an understanding of Microsoft Outlook, Word, and Excel. Should be willing to attend educational training relating to areas of work.
ABILITIES AND SKILLS:
Should have a friendly and pleasant demeanor in dealing with people while performing detailed work under pressure. Must be able to organize work and be tolerant of interruptions from phone and walk-in customers. Ability to use various computing devices including Windows, IOS, and Android devices. Ability to use GIS maps and applications to efficiently perform job functions. Ability to use Microsoft Office suite (Word, Excel, and Outlook). Must be willing to obtain First Aid and CPR and standard certification.
WORKING CONDITIONS:
Some overtime required daily at closing time and during emergency operating conditions. Duties involve moderate to heavy workload.
OTHER:
Must have a valid drivers license.
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