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    Luxury Sales Consultant - Salem, New Hampshire, United States - Blue Nile

    Blue Nile
    Blue Nile Salem, New Hampshire, United States

    1 day ago

    Default job background
    Permanent Retail
    Description
    At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.

    From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.


    Blue Nile is looking for a Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Rockingham Park Mall in Salem, NH.

    The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company's customer service goal is to enhance and grow the brand connection experience for customers.

    Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a "Jeweler for Life" relationship with Blue Nile.


    Responsibilities:
    Communicate the Blue Nile difference, instilling trust and confidence in our brand

    Demonstrate exceptional customer service and continually develop your product knowledge to educate customers

    Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience

    Proactively follow up on all internal and external communications while maintaining Blue Nile service standards

    Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations

    Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth

    Continuously maintain excellent attendance and punctuality

    Consistently achieve or exceed company sales and service goals

    Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

    Requirements

    Previous retail sales or customer service experience required.

    High School Diploma or GED

    Jewelry experience a plus but not required

    Excellent interpersonal, creative problem solving, organizational and time management skills

    Excellent listening, written and verbal communication skills

    Strong attention to detail and high integrity

    Ability to work within deadlines in a fast-paced environment

    Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems

    Ability to stand for extended periods of time

    Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons

    Authorized to work in the U.S

    Benefits

    The hourly pay range for this job is $ $22.00.

    Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors.

    Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
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