- Provide and maintain exceptional customer service through customer contact before, during, and after repairs as defined by CarMax "Voice of Customer" processes.
- Locate, use and control replacement parts and supply inventories
- Use and control tools and equipment
- Perform mechanical and cosmetic repairs, including but not limited to the diagnosis of all internal and external vehicle systems.
- Follow CarMax standardized work rules
- Inspect vehicles per CarMax Quality Standards when needed.
- Complete state inspections when required.
- Maintain workplace cleanliness and organization in accordance with CarMax 5S standards
- Collect service payments and manage payments received for services.
- Use of proprietary and universal software systems including CarMax Electronic Repair Order and Mitchell.
- Provide functional expertise and leadership to other associates.
- Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.
- Complete New Associate Orientation Training – Operations.
- Complete Kronos Training for Hourly Associates.
- Maintain a current Refrigerant Recycling License.
- Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).
- Read, interpret and transcribe data in order to maintain accurate records.
- Perform multiple duties in a high-energy, fast-paced environment.
- Lift objects that weigh as much as 50lbs.
- Speak and listen effectively in dealing with customers/associates in person and over the phone.
- Demonstrate above average attention to detail.
- Manual dexterity in both arms and hands
- Monitor shop compliance with CarMax, O.S.H.A., and EPA policies
- Demonstrate exceptional interpersonal, communication, and customer service skills
- Demonstrate exceptional telephone etiquette and active listening skills
- Combination of office, shop and outdoor environment. May include working at times in noisy and/or inclement weather conditions.
- May require walking or standing for an extended period of time.
- Flexible work hours with shifts that may include nights, weekends, and holidays.
- Wears CarMax clothing (acquired through company) at all times working in the store.
- Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
- Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Professional Appearance policies.
-
Seasonal Auto Glass Repair Specialist II
2 weeks ago
Jobs for Humanity Killeen, United StatesCompany DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don' ...
-
Auto Repair Specialist II
2 weeks ago
CARMAX Killeen, United States6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543 · CarMax, the way your career should be · **General Summary:** · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards describ ...
-
Auto Repair Specialist II
1 week ago
CarMax Killeen, United States Full time6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543CarMax, the way your career should be General Summary: · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in the ...
-
Auto Repair Specialist II
2 weeks ago
CarMax Nolanville, United States6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543CarMax, the way your career should beGeneral Summary:Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in the Car ...
-
Seasonal Auto Glass Repair Specialist II
4 weeks ago
Safelite AutoGlass Killeen, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Auto Glass Installation Repair Specialist 1
4 weeks ago
Safelite AutoGlass Killeen, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
TEXAS DEPARTMENT OF PUBLIC SAFETY Killeen, United StatesGENERAL DESCRIPTION · : Performs moderately complex (journey-level) licensing and permitting work. Work involves receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external ...
-
Customer Specialist
3 weeks ago
CarMax Fort Cavazos, United States Full time6128 - Killeen E. Central Texas Espressway, Killeen, Texas, 76543CarMax, the way your career should be About this job · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step ...
-
IT Specialist
3 weeks ago
SolutionOne Killeen, United StatesSolution One Industries, Inc (SOI)serves the Federal, State, Local and Prime sectors by delivering management, training and logistics experience to enhance the technical, logistics support, and service capability of its clients. SOI has been providing administrative and managemen ...
-
Part-Time Customer Specialist
3 weeks ago
CarMax Killeen, United States Part time6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543 · CarMax, the way your career should be · About this job · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every st ...
-
Laboratory Technician
2 weeks ago
MRG Labs Killeen, United StatesMRG Laboratories is seeking a highly motivated and skilled Laboratory Technician to join our team with the US Army's Joint Oil Analysis Program. The Army Oil Analysis Program (AOAP) is one of the most extensive, detailed, and impactful lubricant analysis programs worldwide. Your ...
-
Pediatric Anesthesiologist
4 weeks ago
MedChi, The Maryland State Medical Society Killeen, TX, United StatesBaylor Scott & White Health is seeking a BC or BE Pediatric Anesthesiologist to join our team at Baylor Scott & White McLane Children's Hospital in Temple, Texas. · Position Highlights: · The anesthesiologist will practice pediatric anesthesiology, to include NICU babies, and a ...
-
Facilities and Grounds Maintenance Technician
2 weeks ago
Temple College Temple, United States**Position Summary & Essential Duties**: · - The following duties, responsibilities, Knowledge, Skills and Abilities (KSA's), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to b ...
-
Evaluator
2 weeks ago
Sunbelt-Solomon Solutions Temple, United StatesRole and Responsibilities · - Responsible for performing thorough evaluations on all types of transformers, and maintaining wildcat updated for all inventory units. · - The Inventory Specialist takes ownership of the pole and pad selection process including requests for inventory ...
-
Loss Prevention Specialist
2 weeks ago
CEFCO Temple, United StatesThe Loss Prevention Specialist identifies various types of losses and thefts, works cross-functionally in a fast-paced environment providing critical guidance to Operations on asset protection and profit improvement initiatives. · At The Fikes Companies, our Mission is to build a ...
-
Dispatcher
3 weeks ago
Killeen Independent School District Killeen, United StatesPosition Type: · Transportation/Dispatcher · Date Posted: · 5/7/2024 · Location: · Transportation · Date Available: · 05/07/2024 · Closing Date: · 05/20/2024Job Title: Dispatcher · Reports To: Transportation Operations Specialist · FLSA Status: Non-exempt · SUMMARY: · Directs an ...
-
IT Specialist
3 weeks ago
Solution One Industries Killeen, United StatesIT Specialist · Killeen, TX, USA · Req #1441 · Tuesday, February 6, 2024 · Solution One Industries, Inc (SOI) serves the Federal, State, Local and Prime sectors by delivering management, training and logistics experience to enhance the technical, logistics support, and service ...
-
Support Technician
5 days ago
Killeen Independent School District Killeen, United StatesPosition Type: · Transportation/Transportation Support Technician · Date Posted: · 5/28/2024 · Location: · Transportation · Date Available: · 05/28/2024 · Closing Date: · 06/10/2024 Job Title: Support Technician · Reports To: Transportation Support Specialist · FLSA Status: ...
-
Quality Completion Specialist
2 weeks ago
Zekelman Industries Killeen, United StatesAbout Us: · Do you want to work for a stable, growing organization that reaches back more than 130 years?? Our steel tube and pipe products have helped build landmarks and buildings in North America; Come build your career at Zekelman Industries · Job Description: · JOB SUMMA ...
-
Phoenix Industries Temple, United StatesTemple 'Lagerprofis' Move More Than Just Goods · Take a look behind the scenes if you're searching for the right place in the professional world. With us, you'll become a true warehouse professional. In your 3-year apprenticeship as a specialist for warehouse logistics, you won't ...
Auto Repair Specialist I - Killeen, United States - CarMax
Description
6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543CarMax, the way your career should beGeneral Summary:
Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.
Principle Duties and Responsibilities:
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders
Job Specifications:
Work requires ability to:
Working Conditions:
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.