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    Service Manager - Champaign, United States - Aspen Tap House

    Aspen Tap House
    Aspen Tap House Champaign, United States

    4 weeks ago

    Default job background
    Description

    Job Summary

    Oversees all front of house (FOH) operations and is responsible for ensuring legendary food and legendary service and the management of all FOH employees on a day to day basis.

    Essential Functions

    Maintains service and cleanliness in the FOH.

    In conjunction with all management, enforces compliance with all employment policies in area of responsibility.

    Oversees/approves all FOH systems.

    Provides/oversees all FOH training.

    Works during peak business times to set the pace in the FOH.

    Manages through hands on supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.

    Ensures 100% table visitation during shifts.

    Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times.

    In charge of liquor orders and overseeing liquor costs.

    Assists with the development of key hourly employees, assistant managers, and hourly employees.

    Completes first interviews of all FOH personnel.

    In charge of evaluations of all FOH staff.

    Cross-trains FOH employees and oversees their development.

    In charge of weekly schedules for all FOH employees.

    Creates a fun environment by following our core values and implementing contests, theme nights, and creating incentives for the staff.

    Understands and practices safe food handling procedures.

    Follows TIPS guidelines.

    Creates a safe and fun environment for FOH staff.

    Competencies

    Accountability - Ability to accept responsibility and account for his/her actions

    Communication, Oral - Ability to communicate effectively with others using the spoken word

    Communication, Written - Ability to communicate in writing clearly and concisely

    Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace

    Time Management - Ability to utilize the available time to organize and complete work within given deadlines Working Under Pressure - Ability to complete assigned tasks under stressful situations Qualifications

    Highschool graduate or General Education Degree

    2 years or more as a Service manager or Assistant Service Manager in a full-service restaurant concept

    Word and excel knowledge

    Company : Ultra Steak, Inc.

    Position : Service Manager - Aspen Tap House

    Status : Part Time

    Shift : First (Day), Second (Afternoon)

    Req # :

    Date Posted : October 05, 2021

    Location : 2001 S. Neil St, Champaign, US, IL, 61820

    Job Category : Aspen Tap House - Management

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