Patient Services Supervisor - Rosemont, United States - Philips

Philips Rosemont, United States

1 week ago

Full time

Description

Job Title

Patient Services Supervisor

Job Description

Patient Services Supervisor (Rosemont, IL)

The Patient Services Supervisor will oversee and support a team of 12-15 direct reports in a 24/7/365 call center which services patients/customers with wearable heart monitors for the ECG Solutions business.

Your role:

Supervise Patient Services employees (scheduling/performance management), monitor daily floor performance, identify operation improvements, and assist with interviewing/onboarding/offboarding employees.
Develop, mentor, and coach employees and support implementation and enforcement of policies, processes, and procedures.
Work collaboratively with internal and external customers to ensure team effectiveness and customer satisfaction.
You will work within the Patient Services department monitoring key performance indicators and ensuring the staff delivers a high level of quality/customer service in a team-oriented environment.
You will work Monday-Friday 2:00pm-10:30pm CST including a weekend/holiday rotation.

You're the right fit if:

You have a High School Diploma or General Education Development (GED).
You've acquired 1+ years in a Customer Service leadership role; call center experience is preferred.
Your skills include proficiency with Microsoft Office applications, a strong technical aptitude and computer skills, ability to adapt to rapid change, works well in a collaborative environment, can motivate/inspire/train employees, and have strong interpersonal skills.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You're a critical thinker, an energetic people leader, team player, excellent communicator, thrive in a high-volume fast paced environment, can be flexible, a good listener with a high level of patience.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The pay range for this position is $54,000 to $93,000 annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Rosemont, IL.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Computer Services Supervisor

6 days ago

Mount Prospect Public Library Mount Prospect, United States

Is your first passion technology? Is your second passion customer service? The Mount Prospect Public Library is seeking a motivated team player to help manage our IT department, focusing on providing high quality customer service to our patrons and staff. · SCHEDULE · Full-time, ...
Hotel Guest Service Supervisor

1 day ago

Renaissance Chicago Glenview, United States

**What we offer**: · - Competitive starting wages · - Health, Dental, Vision and other benefits available after 60 days · - DailyPay · - 401k · - Paid Training · - Paid PTO · - Referral program · - Discounts at all Kinseth Hotel Corporation hotels and restaurants · **SUMMARY** · ...
Patient Services Supervisor

5 days ago

Aramark Chicago, United States

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Depar ...
Supervisor - Patient Services

1 week ago

VitalSkin Dermatology Chicago, United States

**Full-time, on-site PSR Supervisor position at Millennium Park derm practice with hourly comp range of $24-$26.** · As the **Supervisor of our Patient Services Team **at our downtown Millennium Park dermatology practice, you will lead the team providing superior patient experien ...
Office Services Supervisor

1 week ago

Greenberg Traurig Chicago, United States

Onsite · Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for an Office Services Supervisor in our Chicago office. We offer competitive compensation and an excellent benefits package. · Position Summary: · Direct supervisory respon ...
Supervisor, Dining Services

1 week ago

Brookdale Lake Shore Drive Chicago, United States

Overview: · **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** · **Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)** · **Brookdale Lake Shore Drive is hiring a Dining Services Supervisor** · - ...
Laboratory Services Supervisor

1 week ago

Cook County Health & Hospitals System Chicago, United States

**LABORATORY SERVICES SUPERVISOR - JOHN H. STROGER JR HOSPITAL - CLINICAL CHEMISTRY** · **Job Number**: ** · **Job Posting**: May 7, 2024, 10:13:56 AM **Closing Date**: May 21, 2024, 11:59:00 PM · Full-time **Shift Start Time**: 8:00 A.M. **Shift End Time**: 4:00 P.M. · **Collect ...
Guest Service Supervisor

1 week ago

Sophy Hyde Park Chicago, United States

**We are looking for a fun, and friendly person to help lead the team at the Front Desk. Offering flexible work schedules, stable employment, and growth for those interested in getting their foot in the door. This is an amazing opportunity to join the team that was just voted in ...
Patient Services Supervisor

1 week ago

Philips Rosemont, United States

Patient Services Supervisor (Rosemont, IL) · The Patient Services Supervisor will oversee and support a team of 12-15 direct reports in a 24/7/365 call center which services patients/customers with wearable heart monitors for the ECG Solutions business. · Your role: · Supervise P ...
Cage & Player Services Supervisor

1 week ago

Wind Creek Chicago Hazel Crest, United States

**Description** · **Job Overview**: · The Cage and Player Services Supervisor oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club), while ensuring the Main Bankers, Player Services Representatives and Lead Pl ...
Customer Service Supervisor

1 week ago

First Staff Services Elk Grove Village, United States

Job Description · Job Description Work for a leading global industrial distribution company We are currently seeking an experienced Customer Service/Operations Manager to help us to maintain that commitment as we continue to grow. · In this position, you will oversee day-to-day o ...
Service Supervisor

2 weeks ago

Ingersoll Rand Elmhurst, IL, United States Full time

Service Supervisor · Elmhurst, IL · At Ingersoll Rand, we are driven by an entrepreneurial spirit and an ownership mindset. We aspire to be connected with our customers for life and embrace the responsibility that comes with that. We know our customers lean on us for essential, v ...
Service Supervisor

1 week ago

Cintas Corporation Maywood, United States

Cintas is seeking a Service Supervisor - Ultra. Clean to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provide services to our customers; hiring, training, de Supervisor, Customer Service, ...
Service Supervisor

1 week ago

Hirewell Maywood, United States

Hirewell is partnered with a Fortune 500 client looking to hire a Service Supervisor in their Maywood, IL location · Role: Service Supervisor - Maywood, IL · 2-4+ years of team leadership experience in Retail, Hospitality, Food & Beverage, and/or adjacent fast-paced environment ...
Ord Gse Fuel Supervisor

4 days ago

Swissport International AG Rosemont, United States

Overview: · Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide ...
Service Supervisor

1 week ago

Cintas Maywood, United States

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, ...
Front Desk Supervisor

1 week ago

Sonesta Rosemont, United States

**Job Description Summary** · Sonesta Chicago O'Hare Airport is looking for a Front Desk Supervisor. The Front Desk Supervisor sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find wa ...
Room Attendant

1 week ago

Residence Inn Ohare/Rosemont Rosemont, United States

Compensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
Starbucks Barista

3 days ago

Hilton Rosemont/Chicago O'Hare Hotel Rosemont, United States

: · **TITLE**:Starbucks Barista · **DEPARTMENT**: Food & Beverage · **REPORTS TO**: Food and Beverage Manager · **JOB SUMMARY** · Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean ...
Front Desk Supervisor

3 days ago

Hilton Rosemont/Chicago O'Hare Hotel Rosemont, United States

: · **TITLE**: Front Desk Supervisor · **DEPARTMENT**: Rooms/Front Office · **REPORTS TO**:Rooms Manager · **JOB SUMMARY** · Orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk. · **ESSENTIAL FUNCTIONS** ...