- Work independently and document troubleshooting steps taken
- Monitor ServiceNow platform
- Troubleshoot hardware and software issues
- IMAC – Receiving, unboxing, and deploying equipment
- Ship and track equipment to remote users and manage returns
- 3+ years of IT experience in an enterprise environment
- A+ certification required within 90 days of employment
- Familiarity with Service Now ticketing system
- Detail-oriented and able to follow troubleshooting steps
- Strong customer service skills
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Desktop Support Technician - Union City, United States - Murtech Staffing and Solutions
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Description
Job Description
Desktop Support Technician
Location: 3240 Whipple Rd, Union City, CA 94587
Pay Rate: $25-30/HR W2
Hours: Mon-Fri, 8am-5pm
Duration: Contract-to-Hire
Description:
Skills:
Company Description
About Murtech Staffing & Solutions - National Staffing Services Company
Core Values: Integrity, Passion, Work Ethic - Providing professional career development