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Customer Service Representative
3 weeks ago
CLC Remote, United StatesJob Description · Job DescriptionSelected Candidates must reside in the following states: Texas, Utah, New Mexico, Idaho, Ohio, Michigan, Arizona, Florida, Georgia, Indiana, Missouri, Oklahoma, Kansas · The Customer Service Representative ensures internal and external customers r ...
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Technical Customer Service Representative
4 days ago
SupportNinja Remote, United StatesWe're obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best ...
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Service Center Representative
3 days ago
Insight Global Remote, United StatesJob Description · Job DescriptionPosition: Service Center Representative · Location: REMOTE (MUST work PST hours) · Duration: 6-month contract (FTE conversion possibility if located in NorCal, SoCal, Washington, Oregon, Colorado, Georgia, Maryland, Virginia, or Washington D.C.) · ...
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Temporary Patient Services Representative
2 weeks ago
United BioSource Remote, United States US-Fixed TermBrief Description: · Provide consistent customer service support to all stakeholders for the assigned program(s) Specific Job Duties: Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc.) related to a specific and/or multiple UBC progr ...
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Customer Service Representative Advocate
2 weeks ago
CLC Remote, United StatesJob Description · Job DescriptionThe Customer Advocate is responsible for locating a legal provider (lawyer and/or mediator) to assist with the customer's legal matter. Customer Advocates are also responsible for creating and maintaining CLC's network of provider relationships. T ...
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Licensed Insurance Service Representative
3 weeks ago
Seneca Resources Remote, United StatesJob Description · Job DescriptionJob Description: · Bayview Financial: · We are hiring Property & Casualty Insurance Agents for a new insurance agency that services a large portfolio of mortgage customers. Large base plus uncalled commission and great internal benefits. Previous ...
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Part Time Customer Service Representative
2 weeks ago
CLC Remote, United States Part timeJob Description · Job DescriptionThe Customer Service Representative is responsible for locating a legal provider (lawyer and/or mediator) to assist with the customer's legal matter. Customer Service Representatives are also responsible for creating and maintaining CLC's network ...
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Customer Service Representative
4 weeks ago
Balance Staffing-India Remote, United StatesJob Description · Job DescriptionJob description · Balance Staffing is a staffing agency that brings candidates and employers together.To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams. · We are hiring for " Customer Ser ...
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Service Center Representative
1 week ago
Insight Global Remote, United StatesJob Description · Job DescriptionPosition: Service Center Representative · Location: REMOTE (MUST work PST hours) · Duration: 6-month contract (FTE conversion possibility if located in NorCal, SoCal, Washington, Oregon, Colorado, Georgia, Maryland, Virginia, or Washington D.C.) · ...
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Service Center Representative
2 weeks ago
Insight Global Remote, United StatesJob Description · Job DescriptionTitle: CSR/Service Coordinators · Location: Remote – PST hours – NO California · Duration: August 5th-January 31st (opportunity to extend) · *100% attendance necessary for 7-week training* · # of Openings: 30 · PR: $19/hr – no flex · Ideal Experi ...
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Service Center Representative
2 weeks ago
Insight Global Remote, United StatesJob Description · Job DescriptionTitle: CSR/Service Coordinators · Location: Remote – PST hours – NO California · Duration: August 5th-January 31st (opportunity to extend) · *100% attendance necessary for 7-week training* · # of Openings: 30 · PR: $19/hr – no flex · Ideal Experi ...
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CLC Remote, United StatesJob Description · Job Description The Bilingual Spanish Customer Service Representative ensures internal and external customers receive excellent service by answering questions, resolving problems, and processing requests via telephone, chat and/or email. They are the front line ...
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Service Center Representative
1 week ago
Insight Global Remote, United StatesJob Description · Job DescriptionTitle: CSR/Service Coordinators · Location: Remote – PST hours – NO California · Duration: August 5th-January 31st (opportunity to extend) · *100% attendance necessary for 7-week training* · # of Openings: 30 · PR: $19/hr – no flex · Ideal Experi ...
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Service Center Representative
2 weeks ago
Insight Global Remote, United StatesJob Description · Job DescriptionTitle: CSR/Service Coordinators · Location: Remote – PST hours – NO California · Duration: August 5th-January 31st (opportunity to extend) · *100% attendance necessary for 7-week training* · # of Openings: 30 · PR: $19/hr – no flex · Ideal Experi ...
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Service Center Representative
1 week ago
Insight Global Remote, United StatesJob Description · Job DescriptionTitle: CSR/Service Coordinators · Location: Remote – PST hours – NO California · Duration: August 5th-January 31st (opportunity to extend) · *100% attendance necessary for 7-week training* · # of Openings: 30 · PR: $19/hr – no flex · Ideal Experi ...
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Axion Contact Center LLC Remote, United StatesJob Description · Job DescriptionWe are seeking a Call Center Customer Service Representative REMOTE to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer i ...
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Customer Service Representative
3 days ago
The Cigna Group Remote, United States OTHERAfter completion of application, be sure to complete the required assessment to continue in the hiring process. · If you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of ...
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Customer Service Representative
3 days ago
The Cigna Group Remote, United States OTHERIf you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group, wants you to join our team In joining our non-Clinical team, you will help manage the benefit nee ...
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Conduent State Healthcare, LLC Remote, United StatesThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...
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24007005 Customer Service Representative
3 days ago
The Cigna Group Remote, United States OTHERThe Cigna Group is a global health Service Company dedicated to helping people improve their health, well-being, and sense of security. We seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping peopl ...
Client Service Representative - Remote, United States - Ascensus
Description
Position Purpose:
The Client Service Representative is responsible for processing financial transactions and customer requests at a high rate of quality and productivity into 529 college savings plans. This role is responsible for following a variety of documented product procedures and matrices for multiple partners. The Candidate must be able to work in a high-paced environment and work. A degree of decision making is essential to this position. Overtime may be required. This position covers the shift of 1:00pm - 9:30pm
Essential Duties and Responsibilities:
Productivity/Quality
a) Process a diverse range of financial and non-financial transactions including but not limited to:
§ New Account Set Up
§ Account Contributions
§ Account Disbursements
§ Fund Transfers and Exchanges
§ Client Correspondence
b) Consistently meet productivity, timeliness, and quality standards.
c) Periodically assist or coordinate support for other functional units.
d) Perform quality assurance on transactions processed by peers.
e) Overtime during some weekends and holidays may be required.
Training/Job Knowledge
a) Complete core corporate training and develop solid knowledge of systems.
b) Provide input into new department policies and procedures.
c) Consistently improve job knowledge to advance service capabilities through training and self study.
d) Learn and follow plan rules and procedures that vary by partner/plan
Workflow/Process Improvement
a) Recommend improvements to applications, workflows, and procedures.
b) Staff are required to come up with project ideas to improve departmental functions and are measured on their input to the process.
Team Work
a) Ability to provide constructive feedback to team members as a result of performing quality assurance on team members work.
b) Willingness to work as a team and provide quality service to our clients.
c) Assist management during busy periods to mentor and evaluate temporary staff.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
Minimum Requirements:
1 to 2 years experience in a professional work environment preferred.
Strong analytical, problem solving, organizational, interpersonal, and communication skills.
Detail oriented, PC/keyboard proficient, flexible, self-motivated, ability to multitask and work well under pressure.
Prior financial service industry experience.
Series 6 and 63 licenses are preferred.
Bachelor's Degree or equivalent experience.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from or email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Client Service Representative professionals in Remote
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Celeste Coleman
Virtual Assistant and Customer service rep