- SBP shapes federal policy and system change and state and local disaster recovery programs to be more efficient and effective.
- SBP builds resilient communities efficiently and effectively and shares our proven model and approach with others. A Client Service Coordinator is part of SBP's Build Intervention and supports SBP's clients from application through the construction process to move-in. The CSC helps to identify and remove barriers to clients' recovery. Client Services Coordinators will support both SBP's Owner Occupied Rebuilding program and our Opportunity Housing program.
- Identify and support prospective clients, working with them to complete a FEMA application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom.
- As assigned, assist clients with their application or appeal to FEMA either in person, via phone, or via video platforms such as FaceTime or Zoom.
- Prepare and present prospective client cases to site leadership for funding and construction.
- Assist clients in navigating and applying for external funding to support specific recovery needs.
- Manage a caseload of 3040 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process.
- Refer clients who are in need of housing, food, or other support to appropriate service providers.
- Meet weekly with the Client Services Manager to discuss goals, client cases, professional development, and any other issues, and be open to feedback and coaching.
- Input client data and upload documents into Salesforce and update case notes daily.
- Adhere to SBP's Construction Manual and Safety Protocol and participate in regular safety training.
- Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical daytoday functions. Requirements * Be at least 17 years of age
- Have a high school diploma or its equivalent.
- Be a citizen, national, or lawful permanent resident alien of the United States.
- Must be fully vaccinated against COVID-19 and be able to provide documentation of vaccination status prior to enrollment
- Ability to commit to serving full-time, Monday - Friday from 8 am - 5 pm and an average of 2 Saturdays a month. AmeriCorps members serve an average of 42.5 hours per week to complete 1700 hours of service during a temporary 10-month service term.
- Flexibility/Resilience
- Able to adjust to and thrive in a dynamic environment; handles setbacks and failures with professionalism and candor; effectively and appropriately responds in the face of adversity or conflict.
- Ability to Work Independently
- Is a selfstarter and accomplishes tasks independently and without constant, direct supervision.
- Ability to Manage Multiple Tasks
- Prioritizes multiple projects and assignments; raises barriers and problems and works cooperatively with a supervisor to resolve these.
- Results-Oriented Thinking and Behavior
- Focuses on making an impact. Possesses the desire to achieve excellence and does not settle for mediocrity.
- Awareness and Sensitivity to the External Environment
- Has situational awareness and is aware of the organizations that they represent, including AmeriCorps, the agency and brand, SBP, and the effect of their words and actions on that position; demonstrates savvy in dealing with agencies, volunteers, and donors; is promoting and affirming in conversations about and on behalf of those organizations
- Manual Dexterity
- Communicating
- Listening
- Visual Acuity
- Member is subject to both inside and outside environmental conditions
- A housing stipend of $175/month for AmeriCorps alumni
- Relocation reimbursement of up to $500 for eligible members
- Segal Education Award ( of $6,895 (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service)
- AmeriCorps Childcare Benefits Program (
- Student loan forbearance for qualified loans
- Free Mental Health, Financial, and Legal support through the Member Assistance Program Knowledge, Skills, and Qualifications Required
- Must be fully vaccinated against COVID-19 in accordance with CDC guidelines and recommendations and able to provide documentation of vaccination status prior to engaging in SBP's AmeriCorps Program.
- Be at least 17 years of age or older.
- Have a high school diploma or its equivalent
- Be a citizen, national, or lawful permanent resident alien of the United States
- Strong interpersonal skills, including active listening.
- Ability to maintain a calm, professional demeanor in challenging situations, including client crises.
- Ability to clearly communicate needs and expectations to people of various backgrounds.
- Demonstrated problem-solving skills. Want to learn more?
- Watch SBP's Anthem ( video to hear how we are helping prevent people from reaching their breaking point.
- Watch this video to learn What is AmeriCorps? ( As an AmeriCorps member serving with SBP, you will be part of the growing national service movement. You will receive professional development with a dynamic social-impact organization that is pioneering a new model for disaster recovery to support people, especially those who are most vulnerable to the effects of climate change.
-
Room Service Coordinator
2 weeks ago
Hilton New Orleans, United States Full timeEarn paid time off from day 1 · Free parking and free meals · Option to be paid daily · Discounted hotel stays for team members and family and friends. · Debt free education · What will I be doing? · As Room Service Coordinator, you would be responsible for coordinating and imple ...
-
Room Service Coordinator
2 weeks ago
Hilton Hotels & Resorts New Orleans, United States Full time· . As Room Service Coordinator, you would be responsible for coordinating and implementing department activities and projects in the hotel"s continuing effort to deliver outstanding service and financial profitability. Specifically, you would be re Room Service, Coordinator, Pa ...
-
Client Service Coordinator
2 weeks ago
Banfield New Orleans, United StatesThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care o ...
-
Field Service Coordinator
3 days ago
Intralox New Orleans, United StatesIntralox L.L.C., is currently seeking a Field Service Coordinator to manage the scheduling and provide support to our field service teams consisting of field service technicians and applications engineers. We are looking for someone who has strong project management and coordinat ...
-
Patient Services Coordinator
1 day ago
Ochsner Health System New Orleans, United States Full timeWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill ...
-
Enterprise Risk Services Coordinator
1 week ago
Tulane University New Orleans, United States StaffSummary · The ERS Coordinator will report to the Senior Department Administrator and assist with the administrative tasks of environmental health and safety, risk management and insurance. This position will run motor vehicle reports (MVRs) for the driver applicants who wish to ...
-
Service Coordinator
1 day ago
Murray Resources Metairie, United StatesProvide a luxury client experience, ensuring a transparent flow of the service process from the point of take-in with the client, through delivery of the repair and post repair client follow-up. Successfully complete all luxury brand training require Coordinator, Service, Staffin ...
-
Service Team Coordinator
4 weeks ago
ChenMed Metairie, United States Part timeWe're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...
-
Enterprise Risk Services Coordinator
17 hours ago
Tulane University Staff New Orleans, United StatesThe ERS Coordinator will report to the Senior Department Administrator and assist with the administrative tasks of environmental health and safety, risk management and insurance. This position will run motor vehicle reports (MVRs) for the driver applicants who wish to drive Tulan ...
-
Enterprise Risk Services Coordinator
2 weeks ago
Tulane University New Orleans, United StatesPlease Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. · Click "Apply Now" to apply for this job. · Tulane University is committed to creating a community and cultur ...
-
SBP New Orleans, United States:Service Position Summary: · SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient com ...
-
Commercial Services Coordinator Full Time
2 weeks ago
Hyatt Hotels Corp. New Orleans, United States Full timeThe Commercial Services Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for providing administrative support to and working closely with a team of Event and Sales Managers. Du ...
-
Watch Service Coordinator
1 week ago
The Caza Collective, LLC Metairie, United StatesCOMPANY OVERVIEW · Join our client's premier jewelry team dedicated to excellence, personalized service, and exceptional craftsmanship. As a family-owned business with a skilled team spanning generations, including Graduate Gemologists, Master Jewelers, designers, Rolex certified ...
-
Special Service Coordinator
1 week ago
Ochsner Clinic Foundation Chalmette, United States Full timeWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who f ...
-
Special Service Coordinator
5 days ago
Ochsner Health New Orleans, United StatesWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who f ...
-
SBP New Orleans, United States: Service Position Summary: · SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient co ...
-
SBP New Orleans, United States: Service Position Summary: · SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient c ...
-
SBP New Orleans, LA, United States: Service Position Summary: · SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient ...
-
SBP New Orleans, United StatesJob Type · Full-time, Temporary · Description · Service Position Summary: · SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business a ...
-
Patient Services Coordinator
3 weeks ago
Kroger Health & Wellness Harvey, United StatesSupport the Pharmacy operations by providing a series of routine services required by manufacturers and regulators related to patients privacy and consent to treatment, working within the limits of prescribed routines. Demonstrate the company s core values of respect, honesty, in ...
FEMA Appeals AmeriCorps Client Service Coordinator - New Orleans, LA, United States - SBP
Description
:Service Position Summary:
SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient communities, and streamline recovery.
By taking this holistic approach, SBP shrinks the time between disaster and recovery. SBP does this in three connected ways—prepare, shape, and build. 1. SBP prepares individuals, communities, and organizations to mitigate risk and speed recovery.Locations:
New Orleans, Louisiana Essential Functions of Position:
Core Competencies and Academic and Professional Experience Needed:
The AmeriCorps member should demonstrate the following competencies to perform the essential functions of this position:
Physical Activities:
Picking, pinching, typing, or otherwise serving, primarily with fingers rather than with the whole hand or arm as in handling.
Expressing or exchanging ideas. Activities must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
Ability to receive detailed information through appropriate communication.
Member is required to have close visual acuity to perform an activity such as:
preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or expansive reading.
Commitment Required:
Full-Time members will serve 1700 hours over the course of 10 months. Members are required to serve 42 hours a week. A typical service week is Monday - Friday, however, volunteer events often occur on Saturday and will require attendance. Member will have ample opportunity to complete 1700 hours of service. COVID-19 Safety Statement:
SBP requires COVID-19 vaccinations for all team members. SBP team members closely interact with vulnerable populations.
As such, we have an obligation to ensure that no team member poses a direct threat to the health or safety of our clients, themselves, or others in the workplace.
All vaccinated team members will be required to submit photocopies of the front and back of their vaccination cards prior to onboarding with SBP.
SBP AmeriCorps Benefits:
Benefits & Compensation Package (* Free individual health insurance
PI9a93ba872ed
