- High School Diploma or GED
- 1 year of telephone high touch, high quality customer service experience involving computer skills preferably in healthcare customer service
- Any additional specialized training in general office routines and computer and software operation
- Ability to connect with patient/client in a positive and meaningful way to ensure their comfort with the services we are providing
- Ability to demonstrate excellent oral and written communication skills by showing the ability to speak clearly, effectively, and quickly
- Ability to follow protocols and repetitive procedures to ensure compliance by organization
- Ability to communicate clearly, be understood, and have the caller feel you are an advocate for them, willing to go above and beyond for them
- Ability to focus on the customer and adapt conversations and interpersonal skills to fit the communication style of the caller
- Respond to incoming calls from current patients and prescribers offices, as primary representative to ensure continuity and maintenance of therapy while building trusted and enduring customer relationships that yield loyalty
- Facilitate communication between internal team, patients and prescribers offices to support patients therapy compliance through transmittal of status updates, template letters, etc.
- Document case activity, communications and correspondence in computer system to ensure completeness and accuracy of patient contact records and also in compliance with regulatory requirements and organization s procedures
- Teleconference with patient or patient s provider and conduct the initial adherence call and schedule the delivery of prescription
- Explain the benefits of utilizing Kroger Specialty Pharmacy, and coordinate follow up consultation by Pharmacist or Clinical Nurse as necessary
- Obtain verbal consent from patients or caregivers
- Facilitate patient enrollment with manufacturer Hubs when required
- Complete a series of assessments mandated by manufacturer contracts
- Advise patients and caregivers of financial obligations and copayments and process and safeguard credit card transactions
- Follow appropriate protocol for noncompliant patients, and when discharging patients from service
- Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements
- Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
- Perform other related duties as assigned
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
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Service Coordinator
3 weeks ago
Christopher Homes Inc New Orleans, United StatesLocation: Annunciation Inn & St. John BerchmansJOB SUMMARY:The Service Coordinator is responsible for basic case management and day to day coordination of supportive service activities performed on behalf of the residents of the property under the direction of the Director of Com ...
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Patient Services Coordinator
1 week ago
Kroger Health & Wellness Harvey, United StatesSupport the Pharmacy operations by providing a series of routine services required by manufacturers and regulators related to patients privacy and consent to treatment, working within the limits of prescribed routines. Demonstrate the company s core values of respect, honesty, in ...
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Room Service Coordinator
1 week ago
Hilton Hotels & Resorts New Orleans, United States Full time· . As Room Service Coordinator, you would be responsible for coordinating and implementing department activities and projects in the hotel"s continuing effort to deliver outstanding service and financial profitability. Specifically, you would be re Room Service, Coordinator, Pa ...
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Room Service Coordinator
1 week ago
Hilton New Orleans, United States Full timeEarn paid time off from day 1 · Free parking and free meals · Option to be paid daily · Discounted hotel stays for team members and family and friends. · Debt free education · What will I be doing? · As Room Service Coordinator, you would be responsible for coordinating and imple ...
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Client Service Coordinator
1 week ago
Banfield New Orleans, United StatesThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care o ...
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Family Services Coordinator
3 weeks ago
Arc Of Greater New Orleans New Orleans, United StatesARC OF GREATER NEW ORLEANS is an EEO employer - M/F/Vets/Disabled · Looking for a career that makes a difference? · Arc of Greater New Orleans (ArcGNO) is one of the longest standing and most well-respected human services agencies in Louisiana. Founded in 1953 by parents who be ...
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Vocational Services Coordinator
3 weeks ago
The Lighthouse for The Blind in New Orleans New Orleans, United StatesJob Type Full-timeDescriptionJOB RESPONSIBILITIES:1. Establish and maintain positive and professional partnerships, networks, and circles of support throughout the community that aid in the advancement of employment opportunities for individuals with disabilities.2. Support parti ...
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Room Service Coordinator
1 week ago
Hilton New Orleans, United States OTHEREarn paid time off from day 1 · Free parking and free meals · Option to be paid daily · Discounted hotel stays for team members and family and friends. · Debt free education · What will I be doing? · As Room Service Coordinator, you would be responsible for coordinating and imple ...
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Enterprise Risk Services Coordinator
6 days ago
Tulane University New Orleans, United StatesPlease Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. · Click "Apply Now" to apply for this job. · Tulane University is committed to creating a community and cultur ...
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Enterprise Risk Services Coordinator
3 weeks ago
Tulane University Staff New Orleans, United StatesThe ERS Coordinator will report to the Senior Department Administrator and assist with the administrative tasks of environmental health and safety, risk management and insurance. This position will run motor vehicle reports (MVRs) for the driver applicants who wish to drive Tulan ...
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Fire and Sprinkler Service Coordinator
3 weeks ago
Johnson Controls International New Orleans, United StatesWhat you will do?This position will be responsible for the scheduling and optimization of service work. The scheduler will have the responsibility of ensuring all customer commitments are met regarding service delivery.?How you will do it?Utilize the automated scheduler functiona ...
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Enterprise Risk Services Coordinator
5 days ago
Tulane University Staff New Orleans, United StatesThe ERS Coordinator will report to the Senior Department Administrator and assist with the administrative tasks of environmental health and safety, risk management and insurance. This position will run motor vehicle reports (MVRs) for the driver applicants who wish to drive Tulan ...
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Enterprise Risk Services Coordinator
3 hours ago
Tulane University New Orleans, United States StaffSummary · The ERS Coordinator will report to the Senior Department Administrator and assist with the administrative tasks of environmental health and safety, risk management and insurance. This position will run motor vehicle reports (MVRs) for the driver applicants who wish to ...
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Pharmacy Technician
6 days ago
WALGREENS Marrero, United States Full timeIn accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. · Responsible for usi ...
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Commercial Services Coordinator Full Time
1 week ago
Hyatt Hotels Corp. New Orleans, United States Full timeThe Commercial Services Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for providing administrative support to and working closely with a team of Event and Sales Managers. Du ...
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Pedagogical specialist/educator
3 weeks ago
Sapphire Solutions Marrero, United StatesWe are looking for a social worker / social pedagogue as a coordinator (m/f/d) to coordinate and advise social pedagogical communities and foster homes in Aachen and the surrounding area. · Pedagogical specialist (m/f/d) social worker, social pedagogue, educator as coordinator · ...
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Associate IT Expert Field Service
3 days ago
Stellar Enterprises New Gretna, United StatesJob ID: 55035 · Starting immediately and full-time in Erfurt, Fritzlar, Ingolstadt, Koblenz, Munich, Ulm or Veitshöchheim. · Job Description · Join us in shaping the digital future of our country. · As the IT system house of the German Armed Forces and IT service provider for the ...
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Assistant Director of Nursing
5 days ago
Wynhoven Community Care Center Marrero, United StatesAre you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise. Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services available in our industry. · **Wy ...
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Unit Secretary
4 days ago
LCMC Health Marrero, United StatesYour job is more than a job · As a Unit Secretary, you're the heart of patient care as you organize and manage supportive clerical services and communication for your unit. Playing a vital role in ensuring the unit's smooth operations and exceptional care, in this dynamic positio ...
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Crew Leader
5 days ago
McCormick & Company Gretna, United States**McCormick & Company, Incorporated** is a global leader in flavor. **Zatarain's**,** a leader in New Orleans cuisine owned by McCormick, is seeking an Crew Leader - 2nd Shift**_ _**at its facility located in **Gretna, Louisiana**. · As an employer recognized for our exceptional ...
Patient Services Coordinator - Harvey, United States - Kroger Health & Wellness
Description
Support the Pharmacy operations by providing a series of routine services required by manufacturers and regulators related to patients privacy and consent to treatment, working within the limits of prescribed routines.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family Minimum
