- Competitive Pay
- Professional Development
- Job Stability in a growing industry
- Provide service to existing clients related to updating policies, taking payments, answering questions, and providing documentation.
- Answer customer calls and correspondence regarding new or existing insurance policies.
- Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
- Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
- Hold the insurance license required by your state or be willing to work on getting licensed
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
- Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
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Account Manager
2 weeks ago
Christie Brown-Hernandez - State Farm Agent Lubbock, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Paid time off · Training & development · ROLE DESCRIPTION: · Christie Brown-Hernandez - State Farm Agent is seeking a qualified and empathetic professional for the role of Account Manager - State Farm Agent Team Membe ...
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Account Sales Manager
8 hours ago
JAMES EDWARD & COMPANIES GROUP Lubbock, United StatesJob DetailsJob LocationLubbock - Lubbock, TXDescriptionThe Account Sales Manager (ASM) function is to increase product sales and placement at all large & small format "off premise" stores. The primary role of the ASM is to effectively service all customers in a safe, productive a ...
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Account Manager for Commercial Insurance
2 weeks ago
Grimes Insurance Agency, Inc. Lubbock, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Company parties · Competitive salary · Dental insurance · Health insurance · We are looking for an experienced account manager to connect with our Commercial insurance clients. In this role, you will be responsible for p ...
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Commercial Insurance Account Manager
2 weeks ago
Grimes Insurance Agency, Inc. Lubbock, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Company parties · Competitive salary · Dental insurance · Health insurance · We are looking for an experienced account manager to connect with our Commercial insurance clients. In this role, you will be responsible for p ...
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F&I Account Manager
8 hours ago
GM Financial Lubbock, United StatesOverview: · Current openings available in Lubbock, TX, Temecula, CA, Chandler, AZ and Washington, DC · Why GM Protection Sales? · GM Protection focuses on branded vehicle protection product sales as part of GM Financial, the wholly owned subsidiary and captive finance arm of G ...
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Account Manager or Account Manager Associate
3 weeks ago
Applied Medical Lubbock, United StatesApplied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a ...
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Account Manager or Account Manager Associate
3 weeks ago
Applied Medical Lubbock, United States_________________________________________________________________________________: · Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developin ...
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Account Sales Manager
4 weeks ago
Keurig Dr Pepper Inc. Lubbock, United StatesJob Overview · Account Sales Manager for West Lubbock, Levelland, Brownfield and Morton, TX · Hiring Immediately · The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and penetrat ...
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Automotive - Accounting Manager
3 weeks ago
Cavender Auto Family Lubbock, United StatesFor over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Au ...
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Dealer Account Manager
3 weeks ago
Hankey Group Lubbock, United States** Dealer Account Manager** · **Job Category****:** Sales **Requisition Number****:** DEALE005300 Showing 1 location **Job Details** · **Description** · **Westlake Portfolio SERVICES** · Westlake Portfolio Services is the largest privately held auto finance company in the Nat ...
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Insurance Account Manager
3 weeks ago
Independent Insurance Agents of Texas (IIAT) Lubbock, United StatesThe Customer Service Representative at Alliance Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employe ...
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Accounts Receivable Manager
2 weeks ago
Lubbock Lubbock, United StatesAccounts Receivable Manager job summary · Approaching almost 40 years in business, our client, a well-known and highly respected financial brokerage firm here in Lubbock is looking for an Accounts Receivable Manager to continuing building strong working relationships with custom ...
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Key Account Manager
3 weeks ago
Eclipse Innovations Ropesville, United StatesAs an expert in IT solutions for manufacturing, we support companies in realizing their vision of the Smart Factory. We are a global player, but rooted in the region. Highflyer, but not detached. Top innovator, but still down-to-earth. · For 45 years, our software solutions have ...
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prn nurse
1 day ago
The Ranch at Dove Tree Lubbock, United States Part timePRN NURSE | The Ranch at Dove Tree | Lubbock, Texas*About the Job:* · The Registered Nurse is responsible for providing nursing care to patients. Supervising care treatment and services of patient care provided by LPNs, CNAs and other staff on assigned unit and shift. Developing, ...
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Chief Financial Officer
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Financial Analyst I
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LVN ($2,500 Sign-On
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Account Executive
2 weeks ago
Dell Lubbock, United StatesTitle: Account Executive - New Logo Hunter · Location: Remote Texas (Required to live in the state of Texas) · Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks TaegisTM, a SaaS-based, open XDR platform built on 20+ years of ...
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Managed Services Specialist
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Travel Nurse
4 weeks ago
GLC on the GO Lubbock, United StatesGLC on the GO is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Lubbock, TX. Shift: 3x12 hr nights Start Date: 05/28/2024 Duration: 13 weeks Pay: $1846 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordin ...
Insurance Account Manager - Lubbock, United States - Independent Insurance Agents of Texas (IIAT)
Description
The Customer Service Representative at Alliance Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks:
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with an IIAT member agency is a great career choice
IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?