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Account Manager or Account Manager Associate
2 weeks ago
Applied Medical Lubbock, United StatesApplied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a ...
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Account Manager or Account Manager Associate
2 weeks ago
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Account Manager
1 week ago
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Account Sales Manager
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Insurance Account Manager
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Automotive - Accounting Manager
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Dealer Account Manager
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Account Manager, Immunology
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Territory Account Manager
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Accounts Receivable Manager
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Key Account Manager
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Account Manager for Commercial Insurance
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Commercial Insurance Account Manager
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Specialist in Industrial Automation
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Travel Nurse RN
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Travel Nurse RN
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Travel Nurse RN
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RN OR
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Land Maintenance Supervisor
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Industrial Hazardous Waste Specialist
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VLS Environmental Solutions LLC Hockley, United StatesThe Industrial Hazardous Waste Specialist will be responsible for maintaining the integrity of the inbound and outbound product, recycling, and waste profiles for all assigned facilities. In addition, this position will be responsible for heading the IHW program which entails tra ...
Insurance Account Manager - Lubbock, United States - Independent Insurance Agents of Texas (IIAT)
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Description
The Customer Service Representative at Alliance Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activitiesBenefits/Perks:
Competitive PayProfessional DevelopmentJob Stability in a growing industryResponsibilitiesProvide service to existing clients related to updating policies, taking payments, answering questions, and providing documentation.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
QualificationsHold the insurance license required by your state or be willing to work on getting licensedDemonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Compensation:
$ $18.00 per hour If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with an IIAT member agency is a great career choiceIIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?
