Clerk - Paoli, United States - The Chickasaw Nation

The Chickasaw Nation Paoli, United States

3 weeks ago

Description

We are currently looking for a Part Time 38 Clerk to join our Northern Neighborhood Operations Unit 3 team located at the Chickasaw Travel Stop #560 working .

Summary:

Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service.

Responsibilities:

Provides first class customer service - courteous and helpful to all internal and external customer types
Answers questions in a courteous and professional manner
Partners with internal and external services as needed to ensure appropriate referral is made
Greets and engages with a smile
Determines and meets needs
Seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Shares responsibilities for maintaining adequate supplies and equipment
Maintains general upkeep of work area and maintains a safe environment
Observes and addresses potential environmental hazards and risks
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
May provide break coverage for others as assigned
May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures
Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles
Assists and guides customers with purchase selection
Engages potential customers and guides with selection and purchase decisions
May order catolog items if not in stock
Promotes products to increase guest satisfaction and store sales
Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
Operates pointofsale terminal to tally customer purchases and ensure accurate payment is received
Provides accurate change for cash purchases
Processes discounts, refunds, exchanges, coupons accurately
Balances register/terminal and completes reports for receipts, cash balance
May perform minor trouble shooting of POS
Maintains accurate cash count and assume responsibility for any shortages at end of shift
May be responsible to confirm POS pricing updates
Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift
Stocks inventory; several times during shift by placing products on display shelf for customer availability
All other duties as assigned

Competencies:

Essential:

Follow instructions, written or oral
Adhere to all scheduling and attendance requirements
Honesty, truthfulness, reliability, accountability
Read, understand and apply regulations and policies
Communicates verbally with team, departments, guests and management

Skills:

Essential:

Vacuum cleaner, basic equipment, knowledge carpet care
Janitorial equipment and supplies
Operate point-of-sale terminal

Experience:

Essential:

No prior experience required.

Education:

Essential:

High School, GED or Equivalent

Credentials:

Essential:

Pass general background check

Nonessential:

Pass gaming background check
Gaming license or permit as required by assigned position

Working Conditions:

Essential:

Smoking - cigarette smoke
Bright and Flashing lights
Customer service
Retail store
Warehouse freezer/cooler
Commercial and residential vacuum
Computers, printers, phones
Point-of-sale equipment
Potential exposure to cleaning fluids and solvents
Communications written, verbal
Pass pre-employment drug test
Frequently bend, kneel, stoop, push, reach
Hand-eye coord, reach and grasp
Frequently lift and or carry up to 25 lbs
Moderately strenuous work
Standing up to 100% of shift
Walk up to 75% of shift
May work day shift
May work evening shift
May work holidays
May work night shift
May work rotating shifts
May work weekend shift

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