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    Director of Engineering, Platform Services - Austin, United States - Procore Technologies

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    Company Description

    Job Description

    What if you could use your technology skills to develop a product that impacts how communities' hospitals, homes, sports stadiums, and schools worldwide are built? Construction affects the lives of nearly everyone in the world, and yet it's also one of the world's least digitized industries. That's why we're looking for an experienced Director of Engineering, Platform Services, to join Procore's journey to build software that builds our world.

    Procore is a quickly growing company. As Director of Engineering, Platform Services of our Runtime Platform, you will lead the transition of our current devops and platform services to support a global customer base core to our growth and success - including FedRamp customers. Leveraging previous platform-as-a-service experience, you will lead several cross-functional teams with your vision towards a global roadmap for platform services, a key layer of our runtime platform. You will work closely with product, internal customers, and leaders throughout the organization to drive composable patterns that streamline developer productivity. This role is crucial to Procore's multi-year strategy - empowering our engineering teams to confidently deliver systems via a friction-free, secure, and compliant experience. If you have a passion for improving the lives of software engineers by leading teams that build amazing systems at the intersection of software and platform engineering, we'd love to speak with you

    This position will report to our Austin, TX office's Vice President of Runtime Platform and Architecture. We're looking for someone to join our team immediately.

    What you'll do:
    • Lead teams that deliver Cloud-Agnostic traffic solutions: Lead the execution and delivery of L7 traffic solutions (WAF, Edge, N/S traffic, E/W traffic) over our current IaaS platform. Solutions must be highly resilient, scalable, and portable across multiple cloud platforms (AWS, Azure, Google Cloud Platform, etc.).
    • Collaborate with Senior Leaders to drive a vision of Runtime PaaS: Partner with Engineering leadership to reduce friction, accelerate value time to market, and simplify cross-cutting concerns such as traffic and point-to-point authorization while amplifying portability resulting in a larger TAM by delivering PaaS APIs with high quality and velocity.
    • Lead teams that deliver platform observability tools and patterns: Facilitate operations, best practices, and patterns regarding observability. This includes metrics, logging, distributed tracing, SLOs, and integrating alerts with our production incidence response.
    • Lead cross-functional Platform and DevOps teams:Establish strategies that leverage a variety of cross-cutting patterns that together compose a consistent Runtime PaaS. You will oversee teams responsible for developing Runtime Control Planes and Operational Data Lakes built from a set of underlying Ops Tool chains these teams will maintain and operate. These tools will be core to Procore's strategy for empowering developers to self-manage cross-cutting concerns and applications across multiple cloud platforms, ensuring optimal performance, cost-efficiency, and compliance with security and regulatory policies.
    • Compliance and Secure by Design: Collaborate with security teams to embed security controls and compliance checks into all platform building blocks, ensuring deployments adhere to industry and regulatory standards, including FedRamp and SOC.
    • Drive Innovation and Research: Stay abreast of the latest cloud and platform technologies and trends. Lead the exploration and adoption of cutting-edge tools and practices to enhance the Runtime Platform's agility and efficiency.
    • Collaborate with Development Teams: Serve as an evangelist for our Runtime Platform, working with feature teams to understand application requirements, drive adoption, and ensure the Runtime Platform supports their needs.
    What we're looking for:
    • BS or MS degree in Computer Science, related discipline, or comparable work experience. Technical Certifications are a plus.
    • 12+ years of combined experience in Platform and/or Edge Engineering.
    • Customer-facing architecture, engineering, and operations experience at enterprise-grade SaaS companies serving millions of users per day.
    • Proven experience designing, building and maintaining enterprise-grade multi-cloud platform-as-a-service global platforms such as those used in high volume ecommerce, telecommunications, or online gaming.
    • Proven experience deploying observability tools effectively and at-scale for large enterprise-grade global platforms - preferably OTEL and a variety of various logging, metrics, and monitoring technologies.
    • Proven track record of leading DevOps and/or SRE teams that traditionally are core to building out such platform teams. Established pattern of thought leadership & collaboration across multiple teams in a large organization to deliver results.
    • Experience building highly secure, compliant, and disaster-resilient systems is required. (e.g., FedRamp, SOC, PCI, Casino Gaming).
    • Deep Experience with the following:
      • Edge CDN + Compute (Cloudflare, Fastly, etc)
      • API Gateways (Kong, Apigee, Tyk, Gloo Edge, etc.)
      • Kubernetes & Container-based hosting strategies
      • Observability (New Relic, DataDog, OTEL, HoneyComb, Cribl, SumoLogic, Splunk)
      • GraphQL Gateways (Apollo, WunderGraph, GraphQL-Mesh, etc.)
      • Continuous Integration Tooling (CircleCI, Jenkins, Github Actions, etc.)
      • Continuous Deployment Tooling (ArgoCD, Argo Workflows, Spinnaker)
      • Service Mesh / Discovery Tooling (Consul, Envoy, Istio, LinkerD)
      • 12-factor application development
      • Continual Compliance Logging
    Qualifications

    Additional Information

    Base Pay Range $214,960 - $295,570. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

    Perks & Benefits

    At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

    About Us

    Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

    We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

    If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.


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