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    Front Desk Coordinator - East Tremont, United States - Health Plus Management

    Health Plus Management
    Health Plus Management East Tremont, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Responsibilities:

    • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care
    • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
    • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed
    • Maintain the daily operations of the office by following standard operating procedures and guidelines
    • Contribute to team effort by smoothly transitioning into daily roles as needed
    • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
    • Navigate through NextGen to access and provide patient information
    • Maintain compliance by contacting patients to confirm appointments
    • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments
    • Responsible for the opening and closing procedures of the office as needed
    • Assist in comforting the patients and maintaining the reception area
    • Other administrative tasks as needed


    Knowledge and Experience

    • 1+ years of relevant medical administrative experience, preferred
    • Experience with medical insurance/verification is a plus
    • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
    • Experience with EMR, preferred
    • Strong computer knowledge and windows program including Microsoft word/excel


    Skills and Abilities

    • Bilingual (English/Spanish) required for some openings,
    • Excellent verbal and written communication
    • Ensuring a great patient experience by delivering outstanding customer service
    • Exceptional organizational and time-managements skills - the ability to multi-task is a must
    • Adaptability and flexibility while working in a fast-paced environment
    • Problem-solving ability and aptitude
    • Outcome-focused, with an ability to work under pressure
    • A solution-oriented mindset
    • A strong sense of urgency and focus in accomplishing tasks

    Schedule:

    Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm

    Tuesday: 11:00 - 7:30pm

    (Schedule is subject to change based on business needs)

    Pay Rate: $17/hr

    Company DescriptionHealth Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, Upstate and Connecticut. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.

    Company Description

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, Upstate and Connecticut. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.
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