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    Service Technician I - Charleston, United States - Cross Technologies Inc.

    Cross Technologies Inc.
    Cross Technologies Inc. Charleston, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Job Summary:

    Responsible for performing quality calibrations adhering to corporate quality standards and procedures.

    Essential Functions:

    • Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed.
    • Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.
    • Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.
    • Person must ensure all company issued tools and property are in proper working order and in calibration.
    • Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.
    • Perform quality inspection of calibrated equipment as approved by the Quality Manager.
    • All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)
    • Keep in good order all tools and equipment, practice good housekeeping
    • Maintain a safety and customer service mindset at all times
    • Consistently maintain good work attendance and productive work ethic.
    • Will perform other duties as assigned by the Service Manager

    Minimum Requirements/Qualifications:

    • A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles.
    • Be proficient in gage management software
    • Be computer proficient in all Microsoft Office applications
    • Have a strong understanding of computer system peripherals and communication configurations
    • Demonstrate excellent interpersonal and customer service skills
    • Have excellent written and oral communication skills, both internally and externally
    • Demonstrate self motivation, initiative, honesty, integrity, and attention to detail
    • Have a valid driver's license and clean driving record
    • Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS – 94H Test Measurement & Diagnostic Equipment Support Specialist

    Core Competencies

    • Commitment to Excellence - Check your work
    • Customer Relationship Management - communicate with customers to deliver better service
    • Methodical Approach - troubleshooting
    • Team Building

    Physical Demands:

    Stands greater than four hours at a time

    May require walking 2 – 4 miles during an 8 hour period

    Stoops and bends below knee level 2 – 4 times an hour

    Lifts and carries less than 50 pounds but greater than 25 pounds repetitively

    Climbs stairs more than four times in an eight hour shift

    Pushes / pulls objects greater than 25 pounds

    Reaches out

    Reaches overhead

    Repetitively uses feet

    Repetitively uses hands (computer keyboard)

    Grips with hands

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