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Senior Quality Assurance Manager - Akron, United States - WorldBridge Partners - Leaders in Recruiting and Executive Search
Description
SENIOR MANAGER, QUALITY ASSURANCE
WorldBridge Partners, an Executive Recruitment Firm, is working with an Ohio Steel Industry company that has a critical opening for a Senior Manager, Quality Assurance.
The company is part of a family of companies under the ownership group valued at over $9 billion and operates 7 facilities under this particular product line in the United States.
The Senior Quality Manager will be responsible for Quality Directives at these plants.______________________________________________________________________________
Reports to:
Chief Technology Officer
Function:
Oversight of multi-plant fulfillment of the Corporate Quality Program, including immediate management of plant-located Quality Managers/Leaders.
Works to standardize Quality systems and processes across multiple plants, including supporting documentation to appropriate standards and corporate policy and guidelines.
Works with corporate & plant staffs and support functions to monitor, control and reduce the overall defectives, rework and claims (COPQ).
Guides and mentors plant-located Quality staff. Represents the company and its customer-driven, quality focused approach both internally, and externally with customers, suppliers, and external auditors.Oversees plant Quality Managers in the implementation and monitoring of the Advanced Product Quality Planning (APQP) process and support of the Oracle ERP system, as it relates to Quality requirements and data.
Essential Duties and Responsibilities:
Quality Responsibilities:
The Senior Managers role is to support and guide an expectation that all employees have a shared responsibility for the quality of products and related services provided to our customers.
The Senior Managers duties and responsibilities are to be carried out in accordance with the company Quality Management System and its policies, procedures, and work instructions as applicable to the job being performed.
The Senior Managers primary responsibility is to guide the Quality staff across multiple plants to fulfill requirements of the company Quality Program.
This will involve direction, mentoring and training of the Quality staff; review of plant quality (COPQ) and staff performance; reviewing and auditing adherence to the company quality manual, company level procedures and plant or department work instructions; and standardization of Quality processes.
The Senior Manager assists corporate & plant in quality planning and implementation of quality system related procedures.The Senior Manager will also assist the plant quality staff in implementation and use of the Oracle ERP system by guiding and standardizing processes.
Assists and guides Continual Improvement through:
Analysis of COPQ causes and coordination of appropriate corrective measures;
Monitoring of customer claims and complaints and coordination of responses and corrective actions;
Participation in internal audits at the plant and with other company facilities as scheduled;
Participation in plant review meetings and identification of corrective actions;
Follow-up on audit findings and assigned actions from management reviews.
Technical Resource:
Answers technical and personnel questions raised by subordinates and directs quality training for the plant as required.
Reviews technical problems and procedures of plants and recommends solutions to problems or changes in procedures.
Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
Assists in implementation and support of Oracle ERP system, as it relates to Quality requirements, records, and data.
Maintains affiliations with appropriate technical and/or professional organizations or associations. Including but not limited to ASQ, AIAG.
Trains plant personnel on Quality System, including Quality Policy, Quality Manual, and Quality Procedures
Hosts outside auditors, inspectors, suppliers, and customers with respect to quality, specifications, audits, and customer surveillance visits.
Performs other duties as required.
Education:
Four-year college degree or equivalent with years of experience in quality.
Positions Reporting Directly:
Quality Manager; Quality Leader; Quality Engineer; Quality Technician (varies by plant).
Familiarity with and understanding of ISO 9001 and IATF 16949 Quality Management Systems. ISO/IATF Internal Auditor, or Lead Auditor experience preferred.
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