-
Customer Support Representative
1 day ago
Gambling Group Madison, United States Part timeAs the first and only publicly traded online gambling affiliate in the U.S., we have garnered numerous industry accolades, including Casino Affiliate of the Year at the SBC Awards 2023. With a growing U.S. headquarters in Charlotte, North Carolina, and Madison, Wisconsin we invit ...
-
Sales Support Representative
1 day ago
Ferguson Enterprises Madison, United StatesJob Posting: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, ...
-
Client Support Representative
6 days ago
Broadridge Wisconsin, United States Full timeAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. · Broadridge is growing We are actively seeking a remote, con ...
-
Sales Support Representative
3 weeks ago
Converge Technology Solutions Madison, United States OTHERBusiness Description: · The Sales Support Representative has primary responsibility for managing and growing End User Technology (EUT) business within current client base. Qualified candidates possess the necessary skills to market and sell Converge key solutions including, but n ...
-
Customer Support Representative II
1 week ago
SchoolInfoApp Madison, United States**SchoolInfoApp Customer Support Representative II** · (App Store Associate) · SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent writ ...
-
Field Support Representative I, II, III
1 day ago
Canon USA & Affiliates Madison, United StatesOverview · Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be ...
-
Field Support Representative I, II, III
20 hours ago
Canon Business Process Services Madison, United StatesOverview · Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be ...
-
Sales Representative I
1 week ago
LIPARI FOODS OPERATING COMPANY, LLC Madison, United StatesAs a **Sales Representative I,** you will build relationships with, and learn to present information to, key leaders in grocery stores, bakeries, delis and convenience stores to secure profitable sales in your territory. With the guidance and support of a Sales Representative II, ...
-
Assistant Corporation Counsel
1 week ago
Dane County Madison, United States**Description**: · Dane County Corporation Counsel has a current vacancy for a full time (1.0 FTE) Assistant Corporation Counsel in General Legal Services. · APPLICANTS MUST UPLOAD A RESUME WITH THE APPLICATION. · The Eligibility List created will be used to fill future vacancies ...
-
Assistant Corporation Counsel
1 week ago
Dane County Madison, United StatesDane County Corporation Counsel has a current vacancy for a full time (1.0 FTE) Assistant Corporation Counsel in General Legal Services. · APPLICANTS MUST UPLOAD A RESUME WITH THE APPLICATION. · The Eligibility List created will be used to fill future vacancies over the next six ...
-
Field Technician
2 days ago
Sleep Number Madison, United States Full timeCompany Overview · Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your per ...
-
Customer Engagement Representative
2 days ago
Nobel Biocare Madison, United StatesOperating Company: Nobel Biocare · Location: Madison,WI,US · Date Posted: May 14, 2024 · Req Number: R5019740 · **Job Description**: · The** Customer Engagement Representative** is responsible for qualifying warm leads through Marketing and booking appointments for the outside sa ...
-
Fire Install Manager
1 week ago
Johnson Controls International Madison, United States**What you will do** · The primary function of this position is to manage the Electronic Fire Alarm and Security delivery process, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corpor ...
-
Customer Quality Specialist
4 days ago
International Flavors & Fragrances Madison, United States**Requisition ID **:500672** · This position is responsible for providing a superior level of quality related support to internal and external key stakeholders. Individual will participate in cross-functional teams to advise and solve quality related concerns. · As a part of the ...
-
Quality Assurance Manager
14 hours ago
Provider Resources, Inc. Madison, United States**Position Description**:Quality Assurance Manager** · Under the direction of the Program Manager for the Independent Dispute Resolution Entity (IDRE) or their delegate, the Quality Assurance Training Manager is responsible for training development, training and leading a team to ...
-
Airport Visitor Services Representative
1 week ago
Destination Madison Madison, United StatesDestination Madison is seeking a part-time** Airport Visitor Services Representative **to help represent the Madison area by providing exceptional customer service to visitors at Dane County Regional Airport. · **About Us** · Destination Madison reflects the inquisitive thoughts, ...
-
Chemical Account Manager
1 week ago
Thermo Fisher Scientific Madison, United StatesHere at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while ...
-
24-25 - Henderson - Bilingual Dli Kindergarten
14 hours ago
Madison Metropolitan School District Madison, United States** Henderson - Bilingual DLI Kindergarten Teacher - 1.0 FTE (40 hpw)** · **Henderson Elementary** · **Minimum Annual Compensation: $48,656** · **Becoming a Model School District** · The Madison Metropolitan School District is committed to being anti-racist, culturally responsive, ...
-
Site Director, Madeline Island Museum
1 week ago
Wisconsin Historical Society Madison, United States**Introduction** · The Wisconsin Historical Society, considered one of the nation's finest historical institutions, is a State of Wisconsin government agency as well as a mission-driven entrepreneurial organization. The Wisconsin Historical Society (WHS), founded in 1846, ranks a ...
-
24-25 - Memorial - Social Studies Teacher - 1.0 Fte
14 hours ago
Madison Metropolitan School District Madison, United States** Memorial - Social Studies Teacher - 1.0 FTE (40 HPW)** · **Memorial High** · **Memorial High** · **Minimum Annual Compensation: $48,656** · **Becoming a Model School District** · The Madison Metropolitan School District is committed to being anti-racist, culturally responsive, ...
Customer Support Representative - Madison, United States - Rentable
Description
**Customer Support Representative**
at Rentable Madison, WI Were Rentable, a venture-backed startup on a mission to make apartment hunting effortless. Were looking for an ambitious, energetic, customer-facing professional to join our rapidly-growing team.
As a Customer Support Representative, youll be a key player in our Customer Operations department, working with our clients on a daily basis. Your day-to-day routine will range from customer support tickets and data entry projects, to advocating for customer needs with our Product Engineering team and interfacing with every department in the company.
We are looking for somebody to remain flexible and positive through every new project, who always has ideas on how to do things better. If you know how to use your excellent communication skills to advocate for the customer and your team, we want you We are looking for somebody who can communicate effectively with other departments within the company while always advocating for our customers.
**Responsibilities:**
Communicate with customers via email, phone and virtual meetings
Liaison with customers team members and Rentable internal resources to ensure understanding and clear communications
Configure the Rentable platform to support the customers needs and drive value within their organization
Data entry and media uploading
Keep all customer needs, questions, contact information, and actions up-to-date using Salesforce and Zendesk
Gain an in-depth understanding of the technical aspects of the Rentable platform
Keep an open line of communication with team members and management regarding all day-to-day obstacles or opportunities
Remain highly organized while addressing multiple ongoing customer requests at once
Act as the customer's advocate when raising new feature requests and identifying new product opportunities
**Requirements:**
2-3 years experience in a B2B customer support role, or equivalent
Experience working in a remote environment preferred
Strong empathy for customers
Flexibility moving between tasks
Extremely organized and detail oriented
Great communication while working on small teams
Excellent interpersonal/customer relations skills
Proactive, positive, self-starter, and team player
A sense of thoroughness, always completing tasks you start
Takes the initiative in all situations, never settling for 'good enough'
Passionate about customer service and how it can transform businesses
Works well under pressure, thrives in a fast-paced environment and stays flexible through growth and change
Experience advocating for customers while understanding internal resources, timing, and possible limitations
Were a passionate, 100-member team that spends most of our time figuring out how to solve the problems renters face when trying to find a new home.
Our passion and dedication has quickly made us one of the fastest growing startups in the state of Wisconsin, and we recently raised a $22.5M Series B from to further accelerate our rapid growth.
Ultimately, what Rentable offers is a dynamic workplace where your work will be vital to helping a venture-backed, rapidly growing startup expand a validated business model to the rest of the country.
**PERKS OF WORKING FOR RENTABLE**
100% Remote Workplace, Equipment Provided
Stock Options
Medical, Dental, and Vision Insurance
401k Program
Open Vacation Policy (you take vacation whenever you want)
Laid back work environment/schedule
Quick opportunities for career advancement
Fun, Vibrant, Enthusiastic Company Culture
Location (City) *
