Lead Child Support Officer - Blaine, United States - Anoka County

Description

Job Posting End Date: May 13, 2024 at 11:59pm CST
Hiring range: $70,012.80 to 84, $33.66 to 40.39 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance This includes 24 days paid of flexible time off and up to 12.5 holidays your first year.

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on May 13th, 2024 in order to be considered.

Position Description

The Lead Child Support Officer is responsible for the overall training of the child support program and serves as the subject matter expert of program policies and procedures to handle the most complex issues and problems associated with child support services. The Lead Child Support Officer evaluates the daily activities for a team responsible for providing a variety of child support duties which include providing and developing training, analyzing data, maintaining a caseload, and interpret complex statutes and polies to ensure program compliance.

Consider joining a team of professionals dedicated to providing services and support to those in need within the community and if your career ambitions resonate with our mission, we invite you to apply with Anoka County today

This is a full-time, non-exempt, hybrid position. Interviews will take place on the week of May 20th, 2024 for those selected to move forward in the hiring process.

Pay & Benefits

• Salary: $70,012.80 to 84, $33.66 to 40.39 per hour)
• 2024 Anoka County Salary Schedule Grade 34. $70,012.80 to $98, $33.66 to $47.12 per hour).
• 24 days of paid flexible time off and up to 12.5 paid holidays.
• Comprehensive insurance, including medical, dental, vision, flex benefits and more at .
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement/professional development opportunities.

Work Location

• This position will work at the Blaine Human Services Center, th Ave NE, Blaine, MN 55434.
• This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office.
• Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Lead Child Support Officer

• Perform complex work and specialized assignments requiring an advanced level of technical knowledge in the child support program, departmental processes, and caseload administration.
• Provide training to employees providing child support services and serve as a lead specialist for less experienced employees.
• Manage complex child support cases.
• Review and process complex cases to ensure they meet all program requirements.
• Interpret complex state and federal policies and procedures to ensure program compliance.
• Develop and provide training to the economic assistance department on complex state and federal policies.
• Provide training and information to county partners and other agencies.
• Interpret complex information from records and documents.
• Perform quality assurance reviews to evaluate team performance and maintain program integrity.
• Testify in court hearings or appeals to present evidence and facts.
• Provide leadership, coaching, and/or mentoring to a subordinate group, and may act as a lead providing daily work direction and managing timeline of weekly activities depending on assignment.

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

• Requires a High School Diploma or equivalent education.
• Six years (2,080 annual hours) of job-related experience work in the child support program.
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.

Preferred Knowledge, Skills, and Abilities Needed

• Degree in Business Administration, Criminal Justice, Human Services, Paralegal or related field.
• Four years of direct experience working in the child support program.
• Strong verbal and written communication skills.

Physical Demands and Work Conditions

• Standard office environment.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness.
• Hearing abilities required for general and phone communication, signals, and machine sounds.
• Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work.
• Occasional lifting of 10-20 lbs.
• Equipment used includes computers, phones, and standard office equipment.
• Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka CountyHear from other Anoka County employees .

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at and reference the posting title and number. If you have questions about the hiring process, please visit:

Anoka County is an Equal Opportunity Employer, please see our EEO policy:

Anoka County is committed to the principles of equal employment opportunity. It is the policy of Anoka County to recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex, national origin, marital status, status with regard to public assistance, disability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner which will further the principles of equal employment opportunity.