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    Quality Leader - Blaine, United States - Sparrow Company, LLC

    Sparrow Company, LLC
    Sparrow Company, LLC Blaine, United States

    2 weeks ago

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    Description

    What you'll do:

    • Manage the QMS and quality staff for both facilities in Oakdale and Blaine MN
    • · Leads all customer complaint investigations and is the CAPA subject matter expert regarding problem solving techniques and solution implementation
    • Lead and direct root cause investigations on internal and external quality concerns and manage the completion of Quality Notifications to include any assigned corrective action activities
    • Communicates with the customers' quality personnel to coordinate quality requirements and resolutions as necessary
    • Identifies and pursues tactical and strategic quality initiatives
    • · Responsible for driving metrics and process improvements relating to quality
    • · Provides leadership, direction, prioritization, and motivation to attain high levels of employee engagement regarding quality policies, initiatives and activities
    • · Attends meetings (Production, Engineering, Project Kickoff, Postmortem, etc.) with preparation to provide input and updates as required
    • · Keeps accurate documentation and performs statistical analysis on quality defects and trends to be shared with the whole organization regarding quality performance
    • · Provides employee training, coaching, and development
    • · Leads and supports CI (Continuous Improvement) and lean manufacturing activities/events related to quality
    • · Identifies process performance improvement opportunities
    • · Sets compliance requirements for raw material, internal intermediate products, and supplier compliance
    • · Maintains and complies with ISO accreditation requirements
    • · Works with site functional leaders and project leaders to implement improvements to production processes that lead to overall increases in product quality
    • · Works directly with Supply Chain to measure and gage supplier quality performance
    • · Resolves employee issues through problem resolution
    • · Manages departmental performance measures, including visual controls, and provides regular progress reports to manager
    • · Conducts quality training/refresher training with site employees
    • · Manages employee time regarding punching in and out, absenteeism, and vacation/sick time
    • · Performs annual evaluation/performance reviews for team members
    • · Complies with company's business and human resources policies; work rules; safety requirements; quality standards; standard operating procedures; CLIA, HIPAA, OIG requirements and applicable local, State, and Federal regulations
    • · Responsible for hiring, supervising, assigning work, counseling, disciplining, coaching, training, evaluating, and terminating nonexempt staff members
    • · Perform other responsibilities as needed and assigned

    What you'll need:

    • BS in quality, Engineering, Business Operations or equivalent or relevant work experience
    • 5+ years relevant experience in Quality, Engineering, and/or Operations
    • 5+ years supervision experience in a manufacturing environment
    • Experience in leading and maintaining an ISO 9001 certification and requirements
    • Experience in a Lean Manufacturing environment
    • Ability to think strategically, critically analyze details, and solicit facts through go-and-see direct observation and listening to team members
    • Demonstrated organizational, planning, and program/project management skills
    • Ability to build trusting relationships and communicate effectively at all organizational levels
    • Ability to manage multiple projects and changing priorities while working effectively in a team environment
    • Strong statistical analysis skills
    • Excellent communications skills and ability to communicate ideas with clear understanding of audience and gain commitments that are critical organizational success
    • Fluent with MS Office (Excel and Word) required

    How to Stand Out:

    • ASQ, CMQ, or CQE certification preferred
    • Blackbelt, Green Belt, or Lean Manufacturing certification
    • Certified ISO Auditor
    • Experience with Electromechanical assembly and testing
    • Experience with CNC machining
    • · Ability to read blueprints and electrical schematics
    • · Experience with ERP systems, EPICOR a plus
    • · Excellent verbal and written communication skills
    • · Ability to coach and train individuals
    • · Ability to motivate and influence a team
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