Employee (m/f/d) Technical Customer Service - Blaine, United States - Infinity Systems
Description
We are hiring at our Meppen locationPOSITION:
Technical Customer Service Employee (m/f/d)
To expand our service team at our Meppen location, we are currently seeking a technical employee (m/f/d) for our internal department.
YOUR PROFILE:
- Completed training as an electrician, mechatronics technician, or equivalent qualification, also open to career changers
- Hydraulic knowledge is desirable
- Good knowledge of common MS Office applications
- Experience and enjoyment in dealing with customers
- Good communication skills and a confident, professional demeanor
YOUR RESPONSIBILITIES:
- Technical support for our national and international customers
- User advice on application, technology, system operation, and maintenance of our systems
- Coordination and processing of customer inquiries
- Acceptance and processing of spare parts orders
- Coordination of onsite service assignments
- Maintenance and expansion of the existing service network
WE OFFER:
- Permanent employment contract
- Intensive training by an experienced team
- Flexible working hours
- Responsible and varied work in direct customer contact
- Informal culture within the company
- Holiday and Christmas bonuses
- Additional pension plan
- Bike leasing
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