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Shirley

    Branch Manager - Shirley, United States - Suffolk Credit Union

    Suffolk Credit Union
    Suffolk Credit Union Shirley, United States

    6 days ago

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    Description
    Join a leader in the credit union industry as a member of Suffolk Credit Union 's Member Services management team


    As a leader in the Credit Union industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around.

    And, just as we value our members, we value our employees


    The Branch Manager is responsible for managing all branch function and for all aspects of new business development including development of new branch deposits, loans, and relationships.

    The Branch Manager is also responsible for attaining established goals through active participation and execution of call programs and participation in community affairs to increase visibility and enhance new and existing business opportunities.


    Responsibilities :


    Responsible for promoting the sales and service culture and administration and efficient daily operation of a full service branch office, including operations, compliance, lending, product sales, member service, and security and safety.

    Oversees all branch employees through effective organizing, coaching, scheduling, counseling, appraising, and hiring and/or terminating, in cooperation with the Human Resources department and Assistant Vice President Retail Member Experience.

    Delegates operations, and back-up as needed to the Assistant Branch Manager.
    Establishes branch goals and performance measurements in cooperation with the senior management and ensures branch performance meets established milestones
    Performs analysis of branch loan production, sales and other data as needed
    Participates in development of new credit union products and services
    Prepares branch budget and provides to Assistant Vice President Retail Member Experience
    Keeps branch staff up to date on all product, service or process changes and developments
    Participates in weekly and monthly meetings
    Attends and participates in credit union days and community events
    Backs up other departmental staff as necessary
    Achieves a minimum of "Satisfactory" rating on internal audits and examinations
    Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members
    Coordinate all aspects of sales and service delivery with other areas of the organization
    To facilitate superior and continuing customer sales and service
    Responsible to increase branch membership base, deposit base, and loan portfolio


    Essential Qualifications:
    Qualified candidate will have a High School diploma or equivalency certification.

    Three (3) to five (5) years of branch administration required, of which two (2) years must be in a leadership role with demonstrated sales success.

    Business development is preferred. Notary Public certificate required. NMLS-ID required or must be obtained.
    Expertise in sales techniques including cold calling.
    Proficient knowledge of loan application and approval processes
    Advanced knowledge of credit union loan policies as well the following regulations: Truth in Lending, HMDA, Equal Credit Opportunity Act, Fair Credit Reporting Act, Uniform Commercial Code, HUD, RESPA, Fair Housing Act, Fair Debt Collection Practices Act as well as lending related laws and other NCUA regulations
    Coaches and mentors Assistant Branch Manager to effectively manage all aspects of the branch operations and retail sales coaching of staff
    Knowledge of credit union products, services, policies, regulations and procedures
    Demonstrated skill in interpreting and applying loan policies and objectives
    Demonstrated computer and software skills
    Demonstrated skill in member/customer service
    Demonstrated credit analysis skills
    Demonstrated skill in reporting and summarizing complex financial and statistical data
    Skill with independent problem-solving
    Skill with conflict resolution
    Intermediate mathematical skills
    Ability to provide managerial leadership to professional- and intermediate-level staff
    Ability to communicate successfully with members and outside parties
    Ability to express oneself clearly and articulately both orally and in writing
    Ability to handle multiple and complex deadlines
    Ability to exercise tact and responsibility with handling confidential information
    Ability to work with little supervision of daily activities


    Apply today and discover a rewarding career We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.


    Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

    The compensation range provided is in compliance with state specific laws.

    Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.

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