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Scheduling Coordinator - Memphis, United States - Advance Services Inc
Description
Job Description
Job DescriptionScheduling Coordinator – Fully Remote – Job 2242
3 Month contract to start, with possible extension.
What do our Scheduling Coordinators do?
The Scheduling Coordinator is a key strategic position focused on the planning and scheduling of work.
They will be responsible for creating, publishing and maintaining schedules for all Brand Standard's Specialists in support of excellent customer service, financial efficiency and colleagues work life balance.
They also:
● Daily scheduling of work orders by matching client requirements with Specialist certifications to ensure proper assignment.
● Monitor and ensure assessments are scheduled and completed within round dates and spread evenly throughout the established rounds, through assist trips as necessary
● Work with District Managers and Specialists to learn variables for particular areas, specialists and clients that affect efficient scheduling; incorporate into advance scheduling and subsequent adjustments.
● Provide District/Operations Managers with route and client certification recommendations to ensure Specialists are fully utilized and productive
● Communicate effectively with Operations, Support Services, Account Management and other
departments to facilitate completion of scheduled work orders.
What do you need?
● Excellent communication and customer service skills, both verbal and written
● Ability to multi-task and organize work to consistently meet deadlines
● Strong organizational skills, ability to define, delineate roles and responsibilities effectively; plan
well, flexible and able to facilitate change, optimize quality and productivity as projects progress
● Strong attention to detail and willingness to learn
● Develop and maintain effective relationships with others
● Demonstrated Microsoft Office application skills (especially Word and Excel; Access is bonus) and
Google applications (docs, sheets, calendar, drive, etc.)
● Must have High School Diploma or GED, Associates or Bachelor degree is preferred
● Ability to work evening and weekend shifts
Equal Opportunity Employer
Company DescriptionAdvance Services provides the most qualified and dependable employees in the market by using our unique comprehensive interviewing /screening process and partnering with our clients. This allows us to truly customize to the staffing needs of every client while still delivering the best possible employees. As the industry leader, Advance Services continues to grow with more than 1,400 clients nationwide and over 60 offices across the United States. EOE.
