- Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
- Cultivate an in-depth knowledge of products and provide product knowledge, features and benefits to all customer when presenting merchandise
- Connect with existing and potential customers and maintain customer information utilizing company supported technology
- Inspect and clean customers' jewelry and consult on repairs for jewelry and timepieces
- Goal oriented and sales driven with a passion to exceed
- Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times
- Commitment to outstanding customer service
- Strong attention to detail and high integrity
- Be flexible with work schedule, including holidays
- Excellent listening, written and verbal communication skills; must be fluent in English
- Bilingual is a plus but not required.
- Minimum of 2 years of selling experience in a retail environment; or a combination of 3+ years of customer service experience and education
- Minimum of High School Diploma or equivalent
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Jewelry Sales Associate - Santa Clara, United States - Ben Bridge Jeweler
Description
We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six stores, across the United States. We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality, and history. Its meaning only grows with time. We don't sell to a customer just once; we want to be their jeweler for life
Ben Bridge Jeweler's store in Valley Fair Mall is seeking a full time sales associate. Position offers hourly rate plus commissions, full benefits package, and reimbursement for parking costs. Our ideal candidate will have fine jewelry and/or watch sales experience, or other luxury sales experience.
Ben Bridge Sales Associates are energetic and committed to creating unforgettable moments that leave lasting memories. They are self-starters, who love jewelry and building lasting relationships. They work well independently and in small, close-knit teams. Our Sales Associates show merchandise with enthusiasm and creativity.
Primary Duties
Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.
The full-time hourly schedule is designed to provide flex staffing during key events and peak selling times. You will be eligible for health and welfare benefits (provided you meet the minimum work requirement of 20 hours/week) in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, bereavement and jury duty. Paid training includes certification from the Gemological Institute of America (following completion of one year service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.
Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.