Jobs
>
Front Desk Agent
>
Las Vegas

    Front Desk Agent - Las Vegas, United States - Downtown Grand Las Vegas

    Downtown Grand Las Vegas
    Downtown Grand Las Vegas Las Vegas, United States

    10 hours ago

    Default job background
    Description
    Full-Time/Part Time

    Job Summary: Provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries.

    Qualifications:
    • One-year previous front desk experience preferred.
    • Minimum one-year guest service experience with ability to provide courteous friendly and efficient service to all guests every time is required.
    • High School graduate or equivalent is required.
    • Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals.
    • Must be able to get along well with co-workers and work well as a team.
    • Must adhere to image guidelines.
    • Able to obtain a Nevada Gaming Registration
    Essential Job Functions:
    • Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting.
    • Provide a warm and sincere greeting and farewell while recognizing guest's appropriately and by name whenever available.
    • Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including: location, views, amenities, knowledge of the surrounding area.
    • Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently.
    • Discern feeling and understanding needs through active listening, open ended questions, and analysis of body language.
    • Register and settle guest accounts efficiently while adhering to all service standards
    • Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately.
    • Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures.
    • Adhere to all department and Downtown Grand policies and procedures.
    Work Environment Requirements: Able to work inside and continuously maneuver around front desk area for periods of up to four hours at a time. Able to respond calmly in busy situations. Able to tolerate area with high noise levels. Must be able to lift up to 60 pounds. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Able to read, write, speak, and understand English. Must be able to effectively communicate both written and orally with all levels of team members.
  • Las Vegas Residence Inn Airport

    Front Desk Agent

    2 weeks ago

    Las Vegas Residence Inn Airport Las Vegas, United States

    Job Description · Job DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front ...

  • Golden Route Operations

    Front Desk Agent

    2 weeks ago

    Golden Route Operations Las Vegas, United States

    City · Las Vegas · State · NV · Shift · Day · Type of Shift · Part Time · Department · Hotel Ops (excluding Housekeeping & EVS) · Front Desk Agent Arizona Charlie's Boulder (Las Vegas, NV) · Description: · Summary: Works under supervision of Front Desk Supervisor. Responsib ...

  • Highgate Hotels

    Front Desk Agent

    2 weeks ago

    Highgate Hotels Las Vegas, United States

    Compensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...

  • Golden Entertainment, Inc.

    Front Desk Agent

    2 weeks ago

    Golden Entertainment, Inc. Las Vegas, United States

    Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests. Responsible for handling guests requests or complaints. · Essential Functions: · * Maintain complete know ...

  • Westgate Resorts

    Tour Desk Agent

    2 weeks ago

    Westgate Resorts Las Vegas, United States

    Job Description · This jobs primary purpose is to enter tour guest information into computer and assist sales representatives with their appointments. · DUTIES · Run reports at end of day for manifest. · Enter tour guest information into computer. · Input salespeople for daily at ...

  • Canyon Ranch

    Front Desk Agent

    2 weeks ago

    Canyon Ranch Las Vegas, United States Part time

    Overview · Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of Guests, with established wellness destination resorts in Tucson, Arizona, Lenox, M ...

  • Canyon Ranch

    Front Desk Agent

    2 weeks ago

    Canyon Ranch Las Vegas, United States Part time

    Job Description · Job DescriptionOverview · Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of Guests, with established wellness destination res ...

  • Fifth Street Gaming

    Front Desk Agent

    2 weeks ago

    Fifth Street Gaming Las Vegas, United States

    Job Summary: Provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. · Qualifications: · * One-year previous front desk experience preferred. · * Minimum ...

  • Canyon Ranch

    Front Desk Agent

    2 weeks ago

    Canyon Ranch Las Vegas, United States Full time

    Job Description · Job DescriptionOverview · Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination res ...

  • Canyon Ranch

    Front Desk Agent

    2 weeks ago

    Canyon Ranch Las Vegas, United States Full time

    Overview · Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, M ...

  • Fifth Street Gaming

    Lead Front Desk Agent

    2 weeks ago

    Fifth Street Gaming Las Vegas, United States

    Lead Front Desk Agent · Assist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis. Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes gue ...

  • las vegas airport travelodge

    Front Desk Agent

    2 weeks ago

    las vegas airport travelodge Las Vegas, United States

    Job Description · Job DescriptionBenefits:Company parties · Flexible schedule · Paid time off · Training & development · Benefits/PerksFlexible Scheduling · Career Advancement Opportunities · Competitive Compensation · Job Summary · We are seeking a positive, friendly Front Desk ...

  • The Red Rock Spa by Well & Being

    Front Desk Receptionist/Reservation Agent

    2 weeks ago

    The Red Rock Spa by Well & Being Las Vegas, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Dental insurance · Employee discounts · Health insurance · Paid time off · Vision insurance · Company Overview · Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most ...

  • SpringHill Suites by Marriott Las Vegas Convention Center

    Front Desk Agent

    1 week ago

    SpringHill Suites by Marriott Las Vegas Convention Center Las Vegas, United States Part time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a par ...

  • Wynn Resorts

    Agent - Front Desk - Call Center

    4 weeks ago

    Wynn Resorts Las Vegas, United States

    Company Description · Job Description · The Guest Service Agent is responsible for answering incoming calls and directing appropriately. · Job Responsibilities: · * Documenting guest information on the reservation which may include in- house requests, billing inquiries and room m ...

  • Guest Services

    Front Desk Agent

    2 weeks ago

    Guest Services Boulder City, United States

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM · Front Desk Agent - $14.00/hour · Guest Services, Inc. is now hiring a Front Desk Agent to assist our Lake Mead division at various locations in the Lake Mead National Recreation Area. · You will be assisting the Retail S ...

  • Aimbridge Hospitality

    Front Desk Agent- Starts at 16.00+

    2 weeks ago

    Aimbridge Hospitality Henderson, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Extra Space Storage

    Assistant Store Manager($16.50-$17.50/hr + monthly incentive

    2 weeks ago

    Extra Space Storage Las Vegas, United States

    Accurate pay range: $16.50-$17.50 plus monthly incentive opportunities. · Will work between multiple stores in the district. · This location is closed on Sundays. · Day shift only: Office closes at 6pm. · As an Assistant Store Manager , you will have the opportunity to be pa ...

  • Hilton Grand Vacations

    Front Desk Clerk

    1 week ago

    Hilton Grand Vacations Las Vegas, United States

    Job Description Work for a winning team that now offers Day One Benefits and Daily Pay* · Join our team at Polo Towers, situated at the heart of the famous Las Vegas Strip, and be a part of the never-ending action. Our 829-room resort offers a comfortable stay for our esteemed ...

  • Hilton Grand Vacations

    Revenue Analyst

    2 weeks ago

    Hilton Grand Vacations Las Vegas, United States

    Job Description Under general supervision, the Revenue Analyst creates and maintains reports and spreadsheets of statistics relating to revenue management, maintains records of on-line inventories, revenue, and ADR, and recognizes and analyzes trends in Hilton and HGVC systems. ...