Product Specialist II - West Fargo, United States - Doosan Bobcat

Doosan Bobcat West Fargo, United States

3 weeks ago

Description

Product Specialist II

Last Updated Date:
Apr 30, 2024

Location:
West Fargo, ND, US, 58078

Company:
Doosan Bobcat NA US

Job Information

Location:
West Fargo or Bismarck ND

To build the Company's product and innovation advantage by working with Channel Marketing to create optimal products and product improvements.

This includes maximizing product gross profit and customer satisfaction.
Role & Responsibility
Market & Competitor Analysis

Capture and analyze market data (e.g. by industry, market, product, channel and/or region).
Monitor, analyze and communicate competitor product intelligence (e.g. business strategy, new products, pricing data) to identify implications and differentiation opportunities for the Company's strategy and products.
In conjunction with Marketing, initiate and/or participate in market and product research activities to understand customer and dealer needs (Survey, Customer Visits, Focus Groups, Dealer Visits).
Review Engineering Change Notice's for field impact (price, performance, safety) and communicate findings to marketing communications and channel marketing managers.

Product Management

Provide Marketing Plan, product specifications and product features for completion of Business Plan and work effectively with cross-functional teams on new product development.
In conjunction with the Program Management Office, support the product development process to ensure the product fulfills the market needs and achieves the project goals.
Acting as Voice of Customer, provide product feedback to support product development.
Act as liaison with the attachments team to ensure that all products work with approved attachments.
Develop and maintain price and specification data sheets.
Setup new product and option package configurations in production planning systems.
In conjunction with Marketing, develop training materials for new product launches along with participating in market and product training events (e.g. press events, literature, web development, photo/video, etc.).
Develop and conduct product training activities to support dealer Sales Specialists and Bobcat Field Marketers.
Provide on-going product support to dealer Sales Specialists and Bobcat Field Marketers
Support on-going efforts to improve dealer performance.
Hire, supervise and develop Student Co-ops.
Participate in industry events and associations.

Job Requirement

Education Required:

Bachelor's degree in Business Administration/Engineering

Experience Required: 4 years of experience in Product Development, Engineering or Market Development
Travel Required: 10-24%
Construction product (or related) development knowledge and operation experience
Experience in conducting and compiling customer research
Verbal and written communication skills and the willingness to speak in front of audiences ranging from 5-100 people
Ability to handle objections from dealer staff, incorporating feedback where appropriate and providing supporting evidence to help change dealer mindset where appropriate
International travel may occur

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