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Service Desk Specialist - Rock Island, United States - Nexagen Networks, Inc.
Description
Nexagen Networks ) 25 years of success so far is based on finding the best people and putting them together to work on fun, challenging, and exciting projects. That is why we focus a lot of time on recruiting the greatest talents.
Nexagen Networks has an excellent opportunity for a Service Desk / Help Desk Specialist for a five-year defense contract.
Job Location: Rock Island, IL ( ONSITE)
Job Clearance: Preferred (US Citizens ONLY)
Job Qualifications:
Minimum Education Level
BA/BS 5+ Yrs. experience
Substitute
AA w/7+ Yrs. experience
Job Responsibilities
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Project specific: responsible for the acquisition, installation, maintenance, and usage of the organization's local area network. Manages network performance and maintains network security. Ensures that security procedures are implemented and enforced. Installs all network software. Evaluates, develops, and maintains telecommunications systems. Troubleshoots network problems. Establishes and implements network policies, procedures, and standards and ensures their conformance with information systems and organization objectives. Trains users on network operation. Frequently reports to Senior Network Engineer/Description: Under direct supervision, maintains the integrity of the operating system environment. Performs system software upgrades including planning and scheduling, testing, and coordination. Performs workstation and server administration setup. Coordinates disk space planning and management. Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories. Performs data backups and recoveries. Monitors and maintains continuity with system software licensing and maintenance agreements. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control.
