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- Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
- Monitor backups and maintenance logs.
- Answer calls or tickets to support end users with applications, hardware, software, and networking.
- Create end user documentation and knowledge base articles.
- Support server, common user applications, desktop services, and network connectivity and associated hardware.
Help Desk Specialist IV with Security Clearance - Rock Island, United States - BEAT LLC
Description
Job Title:
Help Desk Specialist IV Locations:Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))
Clearance:
Secret Certifications:CompTIA Security+CE Education: N/A Roles and Responsibilities: * Minimum seven (7) year experience.