-
Service Management Specialist
2 days ago
Akkodis Syracuse, United StatesAkkodis is seeking Service Management Processes & Performance Metrics Lead role in Syracuse, NY (Hybrid) for a Contract position with a client located in Syracuse, NY (Hybrid) · Pay Range: $40-50/hour W2 · Location: Syracuse, NY (Hybrid) · Responsibilities: · Define key perform ...
-
Guest Services Specialist
1 day ago
Helio Health Syracuse, United States Full timeOverview: · Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Guest Services Specialist will work on a Full-Time basis out of Helio Healths Liverpool Elements locatio ...
-
Guest Services Specialist
3 days ago
Helio Health Syracuse, United States Full time· Guest Services Specialist (days) Full-Time · Job Locations · US-NY-Syracuse · Category · Healthcare Support · Position Type · Full-Time · Work Arrangement · Onsite · ID · Overview · Helio Health is on a mission to treat and promote recovery from the effects of substance use, m ...
-
Client Services Specialist
11 hours ago
Usherwood Office Technology Syracuse, United StatesJob Description · Job DescriptionJOB DESCRIPTION: · A successful Client Services Specialist ensures client satisfaction. This includes daily interaction with our clients, addressing inquiries and resolving issues, providing a higher level of client support for our products and se ...
-
Customer Service Specialist
3 weeks ago
Pathfinder Bank Syracuse, United StatesJob Type · Full-time · Description · Are you passionate about making a positive impact in your local community? Do you thrive in a dynamic, collaborative, and engaging work environment? If so, we have the perfect opportunity for you at Pathfinder Bank · About Us: At Pathfinder ...
-
Product & Technical Service Specialist
2 days ago
Carrier East Syracuse, United StatesCountry: · United States of America · Location: · CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway , East Syracuse, NY, 13057 USA · Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with ...
-
SIEMENS AG Syracuse, United StatesHere at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation We know tha Specialist, Automation, Buildi ...
-
Summit Federal Credit Union Syracuse, United States Part timeDATE: May 22nd, 2024 · STATUS: Part-Time / Non-Exempt · REPORTS TO: Branch Manager · LOCATION: Taft Road Branch · HOURS: 29.5 hours per week · COMPENSATION: The starting hourly wage for this position is expected to be between $18.37-$20.00 per hour. The actual hourly wage w ...
-
BlueSky Innovations Syracuse, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will be informed about exclusive and unpublished job opportunities · You will be relieved b ...
-
Construction Machine Operator
3 weeks ago
Nexus Innovations North Syracuse, United StatesJOB DESCRIPTION · Compensation: Negotiable · For our agricultural team in Saxony-Anhalt (Großkayna), we are looking for a seasonal worker (m/f/d) starting mid-June 2024 to work as a CONSTRUCTION MACHINE OPERATOR (M/F/D). · Wiese Umwelt Service GmbH, located in Berga/Elster with b ...
-
Electronics Technician
3 weeks ago
Titan Ventures Galeville, United StatesFrom the industry. For the industry. Our mission is based on our extensive experience in the European job market. That is why renowned and future-oriented industrial companies have been relying on the solutions of the expertum Group for over 35 years at more than 45 locations in ...
-
Retail Service Specialist
1 week ago
O'Reilly Auto Parts Fulton, United StatesO'Reilly Automotive - 28 W 1st St S [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the area ...
-
it site services specialist
3 weeks ago
Diverse Lynx Skaneateles, United StatesProvide onsite and desk side support services to end users. · • Build, configuring and troubleshoot Install "Gold" image on Customer PC and laptop applications and hardware components. · • Support meeting room environment and video conferencing. · • Support printers, scanners, ...
-
Homeless Services Specialist
2 weeks ago
Oco Inc Fulton, United StatesOCO's Crisis & Development Services assist people in gaining safety, self sufficiency and personal growth through prevention, intervention and skill building services. This position provides direct assistance to consumers living in a homeless shelter.DUTIES:Provide oversight to e ...
-
Homeless Services Specialist
1 day ago
Oswego County Opportunities, Inc. Fulton, United StatesJob Description · Job DescriptionOCO's Crisis & Development Services assist people in gaining safety, self sufficiency and personal growth through prevention, intervention and skill building services. This position provides direct assistance to consumers living in a homeless shel ...
-
Housing Specialist
1 week ago
Liberty Resources East Syracuse, United StatesPosition Summary: · The Housing Specialist collaborates with Onondaga's CoC and Coordinated Entry to locate and house chronically homeless individuals and families. The Housing Specialist provides high-quality supportive services to ensure individuals and families maintain their ...
-
Housing Specialist
4 days ago
Liberty Resources East Syracuse, United StatesPosition Summary: · The Housing Specialist provides financial assistance to facilitate and maintain independent housing for assigned service recipients. · Housing Specialist Job Responsibilities: · Provides emergency and short term rental and utility assistance to qualified ...
-
Trinity Health Corporation Syracuse, United StatesEmployment Type: · Full time · Shift: · Description: · POSITION SUMMARY: · A sleep technologist works under the general supervision of the medical director or designee to provide comprehensive evaluation and treatment of sleep disorders including in center and home sleep apnea te ...
-
Clinical Data Specialist
1 week ago
State University of New York Upstate Medical University Syracuse, United States Full timeJob Summary: · The Clinical Data Specialist is responsible for gathering necessary patient services data for analysis and reporting using the AIDS Institutes AIRS program, HIV/QUAL system and other database programs relevant to NYS DOH AIDS Institute reporting requirements. The ...
-
Payor Recovery Specialist
1 week ago
State University of New York Upstate Medical University Syracuse, United States Full timeJob Summary: · Under the general guidance of the Manager of A/R Follow Up the Payor Recovery Specialist is responsible to review large and/or small balance open accounts receivable and obtain correct reimbursement from multiple payor sources. The Payor Recovery Specialist is exp ...
Scheduling / Customer Service Specialist - Syracuse, United States - Rollins
Description
** Scheduling / Customer Service Specialist**
**Job Category****:** Customer Service **Requisition Number****:** SCHED025424 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
Our **Customer Service Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointment
Monitors reoccurring routes
Manages reoccurring service intervals
Prepares efficient and effective daily route plan(s) utilizing an electronic routing system and independent judgment
Applies knowledge of customer needs and route managers classification to assign the appropriate route manager
Communicates late arrivals to branch manager and service managers
Resolves scheduling concerns that require immediate attention
Monitor daily route execution and communicate with branch manager should route deviations occur
Update route plans when route deviations occur
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
*If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team*
**We Offer**
Competitive hourly pay
Comprehensive benefits package including medical, dental, vision, maternity & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
****
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Preferred**
**Self-Management** *Advanced* **Communication** *Advanced* **Customer Focus** *Advanced* **Customer Service** *Advanced* **Influencing Others** *Intermediate* **Problem Solving Ability** *Intermediate* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Education**
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry a plus
**Less than 1 year:** Scheduling or dispatch experience in a service industry a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
Scheduling / Customer Service Specialist professionals in Syracuse
-
Christian Fowler
Passionate about customer service
-
Shamar Robinson
Stocking
-
Tanesha Moore
Like yo travel and meet new people
-
Victoria Jantsch
Victoria
-
Javonna Buckley
Paralegal
-
Kaitlin Clingerman
Bioprocess Engineer Major