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    Manager - IT Business Relationship Manager - Durham, United States - AICPA

    AICPA
    AICPA Durham, United States

    3 weeks ago

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    Description

    About the Role:

    The IT BRM will liaise between IT and the business to help understand their technology needs. You will work with a department, developing deep institutional knowledge and helping map requirements and processes to IT architecture.

    You will help prioritize tech-enabled projects, ensuring return on investment is realized and is aligned with the Association's Strategy. You will report to the Sr. Manager - IT Business Relationship Management.

    Role Requirements:

    • Guide communication between IT and internal groups to understand their technology needs and issues.
    • Obtain an understanding of relevant business area(s) to recommend solutions and build high-quality requirements.
    • Be a lead for strategic IT programs for the department.
    • Establish a communication methodology for efficient organizational communication.
    • Create artifacts, including business case documentation, scope documentation, and process flow.
    • Use techniques to understand requirements, such as interviews, workshops, surveys, site visits, and storyboards.
    • Shape requirements by making recommendations and suggesting alternatives to proposed solutions
    • Support delivery teams as they develop, test, and deploy solutions.
    • Lead small projects to assisting other project managers on larger more complex projects.
    • Promote a collaborative team environment and provide mentorship to junior level analysts.
    • Address vendor and client complaints respectfully and promptly and demonstrate the value of IT services and capabilities.

    You Have:

    • Bachelor's degree (or equivalent years of experience).
    • 3 years of experience in business analysis.
    • Business analysis certification or similar
    • Professional certification in project management with experience in "waterfall" and "agile" methodologies preferred
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