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Beaverton

    Customer Service Representative - Beaverton, United States - TEKsystems

    TEKsystems background
    Description
    Looking for a Customer Service Specialist to join our fast-growing team. This position is hybrid with 1-2 days working in the Beaverton office per week.


    Description:
    This team does outbound calls.

    In this role, they will be manually sorting client contacts in an Excel document and then calling the customers who still need to be contacted.

    These are outbound calls to reminder customers that they have a new card ready to use.

    They are reviewing data in Excel and calling vendors regarding their virtual credit card.


    These should be very easy calls since it will be giving them payment for the services but if they are escalated then it will be sent to another team.

    Placing 35+ outbound calls daily.


    Additional Skills & Qualifications:
    2 years' experience in an outbound call center role

    Ability to pick up on software systems quickly

    Salesforce experience is a plus

    Excel experience is a plus

    Ability to type 40+ WPM


    About TEKsystems:
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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