Service Coordinator - Chappaqua, NY, United States - Apex Ventures

James Miller

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James Miller

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Freelance
Description

Reference number:

Service Coordinator (m/f/d)
Junior Service Manager (m/f/d) for direct placement


AfA Bremen
Schlachte 27/28
28195 Bremen

Phone:

Responsibilities:


  • Planning and coordination of worldwide service and repair assignments through global service partners and own technicians
  • Technical support for service technicians
  • Repair planning and coordination, as well as shipping of spare parts, materials, and tools
  • Development of technical documentation for service and creation of necessary documents, such as service and repair reports in English
  • Preparation of quotes, orders, and invoices
  • Coordination and communication with customers and internal technical department
  • Telephone and written customer support, as well as support for global service partners in English
  • Administrative tasks within the scope of responsibilities

Requirements:


  • You have a degree as a master/technician (m/f/d) or a comparable education
  • First professional experience as a service manager is desirable, but not mandatory
  • Ideally, experience in ship/boat/plant construction
  • Fluent English skills in spoken and written form (high international workload)
  • Strong customer orientation, sociable, resilient, structured way of working
  • Good MS Office skills and experience with PPS systems and AutoCAD.

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