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    Continuous Improvement Data Analyst - Santa Ana, United States - Pcgs

    Pcgs
    Pcgs Santa Ana, United States

    1 week ago

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    Description
    Continuous Improvement Data Analyst (Operations)

    Collectors

    is the leading creator of innovative technology that provides value-added services for collectors worldwide.

    We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.

    We're always on the lookout for talented people to join our growing team.
    Our services span collectible coins, trading cards, Funko Pops, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder and the Long Beach Expo collectibles trade show.
    Since our founding in 1986 , we have graded and authenticated millions of items.

    We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

    We're looking for a

    Continuous Improvement Data Analyst

    to join our growing

    Continuous Improvement Team

    .
    As a

    CI Data Analyst

    you will collect data, analyze it, and propose ways to improve efficiency, productivity, and quality throughout the organization. Our ideal candidate will help us identify areas of opportunity in our organization's procedures, systems, and workflows. operational procedures for all Collectors sites.

    You will be partnering with teams across all tech and operational functions, including the learning team, engineering, product management, procurement and operational experts at all levels.

    Additionally you will manage a team of operational liaisons for departments across Collectors business functions and third party vendors.
    The

    CI Data Analyst

    will pinpoint areas needing enhancement in our organization's procedures, systems, and workflows.

    This position entails working with different departments to dissect the data and propose ways to improve efficiency, productivity, and quality throughout the organization.

    The

    CI Data Analyst

    will be pivotal in advancing continuous improvement efforts and aiding in the accomplishment of strategic goals.
    You'll report to the Continuous Improvement Manager and work onsite from our Jersey City, NJ office.

    What You'll Do:
    Reporting & Analysis

    Collect, analyze, and interpret diverse datasets to derive actionable insights for decision-making and strategic planning.
    Develop, design and produce standards in cooperation with management and user personnel
    Conduct root cause analysis to identify underlying issues and factors contributing to performance gaps.
    Able to create meaningful data visualizations and reports for purposes of process improvement

    Develop and maintain key performance indicator (KPI) driven dashboards and metrics to measure process performance and monitor progress towards improvement goals.

    Generate actionable insights to support decision-making and continuous improvement initiatives

    Communication

    Comfortable scoping and discussing requirement needs with non-technical audiences.

    Process Improvement

    Collaborate with cross-functional teams to gather data, understand processes, and identify areas of inefficiency or waste.
    Monitor and evaluate the effectiveness of implemented solutions and initiatives, adjusting strategies as needed to drive sustainable improvements


    Who You Are:
    3 years of experience (5+ years preferred) in business intelligence, analytics, competitive intelligence, or a relevant field
    Proficiency in statistical analysis, data visualization tools (LightDash or Tableau) and SQL
    Quantitative, analytical mind set collecting, cleaning and formatting raw data to extract relevant, actionable information for business decision making
    Excellent communication skills to effectively convey complex findings to diverse business audiences.
    Proven experience in modeling labor performance data and planning tools
    Familiarity with ERP systems such as Netsuite
    Familiarity with WMS systems such as Korber or High Jump
    Bachelor's degree in Business Administration, Economics, Information Systems, Statistics, Industrial Engineering or a related field

    Salary Range:
    The salary range for this position is $57,920-$95,000.

    Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.


    Reasons To Join Us:

    Health Insurance:
    All full-time employees are eligible to enroll in Medical, Dental, and Vision

    Additional Benefits:
    Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
    401(K)

    Matching Plan:
    We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

    Vacation:
    All salaried employees are eligible for flexible time-off

    Holiday Pay:
    All regular, full-time employees are eligible for ten company paid holidays

    Employee Discounts:
    Employees receive discounts on select grading services for approved submissions

    Flexible Hours:
    Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

    Fun Working Environment:
    Our team members are invited to participate in celebrations, holiday events, and team building activities
    Candidates must be authorized to work in the United States
    Collectors may use e-verify to validate your ability to work legally in the United States.

    We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units.

    This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media.

    We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment.

    If you suspect fraud, please reach out

    We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

    We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

    If you require an accommodation to apply or interview with us due to a disability or special need, please email
    U

    S residents:

    for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S.

    Applicants .

    Explore other available openings at

    .

    #J-18808-Ljbffr
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