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    HR Services Analyst - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    34 minutes ago

    Idaho State Job Bank background
    Description


    HR Services Analyst at Oracle in Boise, Idaho, United States Job Description Job Description Do you love supporting employees and finding answers to complex problems? Our dynamic HR Services Team would love to meet you In this role, you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud.

    This is a key role in our team that will design, develop, and implement creative solutions to improve system functionality, the customer support experience, and operational excellence.

    You will analyze complex, confidential, and time sensitive data. You will be looking for system problem trends, and seeking opportunities for process and system improvement. You will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, training and executive presentations and updates -, project management, and customer service. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services.


    Responsibilities Please note:

    The HR Services teams works a hybrid schedule and the team is in the office in Rocklin, CA on Tuesdays, Wednesdays and Thursdays each week.

    Only candidates local to the Rocklin, CA area will be considered. + You will partner with management and other key collaborators to process complex, confidential, and time sensitive data + You will make recommendations, participate in UAT testing, implement systems and process improvements + You will drive tasks to completion + You will contribute independently on a variety of processes, with some assistance and normally receive general instructions on routine work + You will work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors + You exercise judgment within defined procedures and practices to determine appropriate action + You will develop professional expertise, and apply company policies and procedures to resolve a variety of issues + You will assist others using your own expertise + You will perform additional related tasks and duties as needed + You possess process improvement, training, communication and project management skills + You have excellent problem solving, critical thinking, and analytical skills + You are comfortable with full Microsoft office suite, HCM, and other Oracle Cloud applications + You have a high attention to detail and the patience to pursue data an To view full details and how to apply, please login or create a Job Seeker account
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