Jobs
>
Olean

    Customer Service Representative II - Olean, United States - MAXIMUS

    MAXIMUS
    MAXIMUS Olean, United States

    4 weeks ago

    Maximus background
    Description


    Customer Service Representative II (Olean, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative to join our growing team.

    This position is responsible for providing face
    • to
    -face and telephonic enrollment and outreach services to New York Medicaid recipients.

    In this position, you will maintain an active Certified Application Counselor (CAC) certification and assist with special projects, administrative tasks, and new hire training.

    This position is onsite at our Olean, NY LDSS/HRA location. The Customer Service Representative may also be deployed to work from home as determined by management and business needs.


    What you will receive:

    • Starting pay: $17.80/hour
    • Competitive healthcare benefits (medical, dental & vision) 401(k) retirement savings
    • Paid time off (PTO)
    • Holiday pay
    • Great work/life balanceEssential Duties and Responsibilities:
    • Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
    • Deliver individual and group outreach presentations to recipients and community members.
    • Educate recipients about program offerings and enrollment options.
    • Introduce managed care choices to recipients and aid in navigating health care and dental plans.
    • Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
    • Input data directly into specified internal automated systems following project policies.
    • Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
    • Support fellow team members in managing and completing daily tasks.
    • Conduct face
    • to
    • face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
    • Assist clients with the enrollment/transfer/disenrollment process
    • Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
    • Conduct appointments to assist CYES Program eligible consumers complete their Medicaid application
    • Assist Call Center Operations and other departments as determined by project management to meet business needs
    • Regular member of a processing unit within the Outreach department:
    • EEU
    • Data Entry
    • Manual Notices
    • Conduct shadowing / training activities with new hires
    • Works in assigned special projects
    • Maintain Certified Application Counselor CAC active certification
    • Conduct Certified Application Counselor (CAC) tasks in select counties
    • Maintain updated knowledge of the New York Medicaid Choice ProjectMinimum Requirements

    Minimum Requirements:

    • High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience

    Preferred Experience:

    • Some college or college degree
    • Experience with New York Medicaid 2+ years of experience in customer service or related position #NYMC #NYMCCSREEO StatementActive military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
    We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
    Hourly Base Pay Minimum for this Position$ 17.80Hourly Base Pay Maximum for this Position$ 17.80

    Minimum Salary: 17.80
    Maximum Salary: 17.80

    Salary Unit:
    Hourly
  • MAXIMUS

    Customer Service Representative II

    2 weeks ago

    MAXIMUS Olean, United States

    · General information · Job Posting Title · Customer Service Representative II (Olean, NY) · Date · Friday, April 12, 2024 · City · Olean · State · NY · Country · United States · Working time · Full-time · Description & Requirements · Maximus is currently looking for Customer Se ...

  • FusionTech

    Sales representative in the internal service

    1 week ago

    FusionTech Shinglehouse, United States

    About Us · FAM Stumabo Germany is part of the Hifferman Group and the largest provider of cutting machines and knives for the food industry in Europe with over 50 years of experience and more than 7,000 machines worldwide. FAM Stumabo is a family-owned business and has been activ ...

  • Radiant Ventures

    Customer Service Representative Field Sales

    1 week ago

    Radiant Ventures Smethport, United States

    Rexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of opportunities. This is not just a job, it's a real mission. Join us in leading the way alongside our customers in the context of energy transition and digitalization. And you will be right in the middle ...

  • Family Dollar

    customer service representative

    3 weeks ago

    Family Dollar Friendship, United States

    Family Dollar - 24 W. MAIN ST. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...

  • UPMC

    Patient Services Representative

    2 days ago

    UPMC Coudersport, United States

    UPMC Corporate Services is hiring a casual Patient Services Representative to support patient registration at UPMC Cole. · + Status: Casual, variable hours based on department need · + Possible Shifts: 6:30am-3:00pm, 7:30am-4:00pm, 9:00am-5:30pm, 2:45pm-11:15pm · + Days: Various ...

  • University of Pittsburgh Medical Center

    Patient Services Representative

    12 hours ago

    University of Pittsburgh Medical Center Coudersport, United States

    UPMC Corporate Services is hiring a casual Patient Services Representative to support patient registration at UPMC Cole. · * Status: Casual, variable hours based on department need · * Possible Shifts: 6:30am-3:00pm, 7:30am-4:00pm, 9:00am-5:30pm, 2:45pm-11:15pm · * Days: Various ...

  • UPMC Life Changing Medicine

    Emergency Department Patient Services Representative

    1 week ago

    UPMC Life Changing Medicine Coudersport, United States Full time

    UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support patient registration at the front desk and bedside located at UPMC Cole. · Status: Full-time, 40 hours · Shift: days,evenings,nights · Days: Various days, including weeke ...

  • Oceanic Ventures

    Customer Service Representative

    1 week ago

    Oceanic Ventures Eldred, PA, United States Freelance

    **Job Description:** · Location: Eldred, PA · **Responsibilities:** · - Providing qualified customer service for all business transactions, taking into account the specific requirements of direct insurance and reinsurance in occupational pension schemes · - Providing information ...

  • Holiday Financial Services

    Customer Service Representative, Full Time

    2 weeks ago

    Holiday Financial Services Bradford, United States Full time

    Job Description · Job Description Description: The · Customer Service Representative · provides efficient and accurate services to customers including, but not limited to, processing loan applications, daily transactions, delinquency management, and loan solicitations. They al ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Cuba, United States

    Family Dollar - 21 GENESEE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Aspen Dental Careers

    Dentist DDS/DMD

    9 hours ago

    Aspen Dental Careers Olean, United States Permanent, Full time

    This opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...

  • CNB Bank

    Holiday Financial Services, Customer Service Representative, Full Time

    1 day ago

    CNB Bank Bradford, United States Full time

    Job Type · Full-time · Description · The Customer Service Representative provides efficient and accurate services to customers including, but not limited to, processing loan applications, daily transactions, delinquency management, and loan solicitations. They also profile new ...

  • Titan Medical Group

    Travel Radiology Technician

    2 days ago

    Titan Medical Group Olean, NY, United States

    Titan Medical Group is seeking a travel Radiology Technician for a travel job in Olean, New York. · Job Description & Requirements · Specialty: Radiology Technician · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 13 weeks · 40 hours per week · Shift: ...

  • Titan Medical Group

    CT Technologist

    6 days ago

    Titan Medical Group Olean, NY, United States Temporary

    Titan Medical Group is seeking a travel CT Technologist for a travel job in Olean, New York. · Discipline: Allied Health Professional · ~ Shift: 10 hours, evenings · ~ Employment Type: Travel · Health care professional needed for a CT Technologist position in NY. We offer our ...

  • Titan Medical Group

    Travel CT Technologist

    6 days ago

    Titan Medical Group Olean, NY, United States Temporary

    Titan Medical Group is seeking a travel CT Technologist for a travel job in Olean, New York. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: 05/27/2024 Duration: 13 weeks 40 hours per week Shift: 10 hours, evenings Empl ...

  • Paul Brown Motors Group

    Business Development Representative

    3 weeks ago

    Paul Brown Motors Group Olean, United States

    Job Description · Job DescriptionPaul Brown Motors group is hiring for a Business Development Representative · This role will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on al ...

  • Archway Physician Recruitment LLC

    Gastroenterology job opening: Olean, NY

    5 days ago

    Archway Physician Recruitment LLC Olean, United States

    GI opening in New York - visa eligible _x000D x000D_ Located in Olean, NY - 70 miles from Buffalo and 100 miles from Rochester_x000D_ Full-time, permanent position_x000D_ Visa candidates welcome to apply_x000D_ Employed opportunity_x000D_ 20 patients on average a day_x000D_ Also ...

  • Paul Brown Motors Group

    Service Advisor

    3 weeks ago

    Paul Brown Motors Group Olean, United States

    Job Description · Job DescriptionPaul Brown Group Of Dealerships - Olean NY · Our team is looking for customer Service Ambassador in our service department. · Skills We Are Looking For: · Customer First Mindset · Willing to work with our team while focusing on Customer Satisfacti ...

  • Community Bank, N.A.

    Collector

    4 weeks ago

    Community Bank, N.A. Olean, United States

    Overview At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, No ...

  • YMCA of the Twin Tiers

    Olean ELC Supervisor Assistant

    5 days ago

    YMCA of the Twin Tiers Olean, United States

    Job Description · Job DescriptionNEW JOB OPPORTUNITY IN OLEANThe JCC ELC, will be opening soon and is located on the JCC campus · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community thro ...