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Real Estate Director of Operations - Indianola, United States - Place
3 weeks ago
Description
Real Estate Director of OperationsYour Opportunity:
You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America.
We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success.
Show up with the will and commitment to succeed.In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You:
Team Operator
What You're Great At:
You embody a blend of organization, methodical approach, and unwavering drive, coupled with the empathy and ethos of a servant leader.
Your commitment to detail is unparalleled, and you find fulfillment in upholding high standards and delivering quality work while prioritizing service to others.
As a guardian of efficiency, you staunchly protect the resources and time, not only for yourself but for the entire team, ensuring the collective capacity to thrive and succeed.
What You'll Do:
Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, agent recruiting, tracking, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
Own the agent and staff onboarding process, including holding trainings in person and virtually
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
Manage the quality of all listing launches and contract to close, including inspecting the quality of tasks completed by others and creating systems for increased efficiencies and experience.
Lead your team to provide a world-class experience for clients through phone and email on behalf of the team pre-contract, through contract, and beyond.
Own a piece of the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
Plan and execute events for clients and agents that are done at a high level to drive business referrals and promote business growth.
Responsible for all financial systems, accounts payable, accounts receivable, the budget, and profit and loss statement - beyond what is provided through company resources, including taking ownership of actively identifying and driving opportunities to reduce expenses.
Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
Skills and Character Necessary:
Able to consistently show up with integrity, ownership, and intentional actions
Detail-oriented and excellence-driven
Collaborative team player and effective leader
Self-motivated and project-owner
Values authenticity, vulnerability, and humor within in a tight-knit team culture
Focuses on tasks during dedicated time blocks
Clear and positive communicator
Problem-solver with critical thinking skills
"Do whatever it takes" mentality
Adheres to and improves processes
Committed to continuous learning and growth
Proactive and organized with excellent time management
Handles high-pressure situations calmly and efficiently
Patient and detail-oriented in high-volume roles
Utilizes social media for company benefit
Adaptive and flexible
Required Background:
2+ years experience in a role leading an operations department at a high level.
Previous real estate experience is preferred, but not a requirement.
Previous in the mortgage industry would be considered a bonus
Requires a prior work history that demonstrates strong, successful leadership ability, the ability to plug into and improve existing systems, understand complexities of a process flow and lean processes, and provide an enthusiastic level of support to a team.
Other Details:
Compensation DOE, salary ranges from $65,000 to $75,000 a year, with additional compensation in the form of a bonus structure.
This is a full time position (40 hours a week) and will be based in the Indianola office, Monday through Friday from 8 am to 5 pm.
Des Moines,
and this role will have the opportunity to work from that office.
This role may travel 1-2 times per year locally or out of state for conferences and other events.
Potential matters more than checkboxes We're seeking individuals who are eager to learn and grow, even if you don't tick off every qualification on the above.
Job Type:
Full-time
Pay:
$65, $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Operations management: 2 years (Required)
License/Certification:
Real Estate License (Preferred)
Ability to Relocate:
Indianola, IA:
Relocate before starting work (Required)
Work Location:
In person
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