- Conduct process analysis, workflow documentation, detailed data analysis, change management, and configuration management activities.
- Lead planning, analysis, and execution of the development of a team solution for a Configuration Management Database (CMDB).
- Drive utilization of the Configuration Management Database (CMDB) to baseline, identify, track, document, audit, and control the functional and physical characteristics of the system design.
- Plan, schedule, and drive implementation of configuration and change management processes to support development of systems, products, and processes.
- Perform periodic configuration status accounting through audits of systems baselines and associated configuration related content.
- Catalog, track, and trace configuration items using attributes and schemas.
- Develop, coordinate, and maintain policies and procedures in support of the Functional Control Board (FCB) and the Change Control Board (CCB) implementation and execution.
- Oversee team that facilitates the FCB & CCB process and meeting.
- Provide training to personnel on change and configuration management related work instructions and processes.
- Responsible for coordinating with internal stakeholders and external vendors to gather requirements and execute cyber related tasks
- Lead process improvement and special project activities requiring engagement and collaboration with a variety of functional teams
- Energized when faced with complex technical challenges and diligently work to identify creative solutions.
- Ability to perform high quality work, both independently and with a team, in a fast-moving environment.
- Ability to plan and prioritize tasks to successfully meet/exceed customer expectations.
- 5 - 7 years of experience with IT configuration management policies and procedures, instructions, and standards
- Advanced understanding of Information Technology Infrastructure Library (ITIL) framework.
- Advanced understanding of Agile Methodology
- Experience using Atlassian suite of tools including JIRA and Confluence day to day.
- Experience communicating directly with stakeholders up to executive leadership to illicit requirements, request information and/or support, and follow on actions.
- Advance knowledge of MS Suite of tools specifically MS Project & Excel (vlookups, index, match, pivot tables)
- Proven ability to solve problems creatively
- Master's degree
- ITIL Certification
- Agile certification
- Significant experience with CMDB
- Bachelor's degree in computer science, business, or a related field.
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Configuration Manager - Arlington, United States - USfalcon
Description
We have an exciting opportunity to join us in supporting one of our valued customers as aConfiguration Manager to work out of Arlington, VA.
*Hybrid*
Essential Duties:
Travel:TBD
USfalcon has grown from our roots in 1984 to become a mid-tier professional services company supporting a diverse and global customer base of DoD and Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you. We deliver core capabilities in Aviation, Space, Information Technology, and Business Operations and continue to grow and expand our competencies, contracts and customer base, adding to our long history of supporting customer and community needs. Learn more at
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
