- Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system.
- Schedule and perform regular predictive/preventive maintenance inspections on equipment.
- Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
- Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
- Act as a liaison between the customer and other departments/functions of the company.
- May need to provide an "on call" level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
- Requires understanding of computer program functionality and software troubleshooting skills.
- Strong interpersonal/customer relation skills.
- Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.
- Ability to effectively resolve conflict internally and externally.
- Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
- Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
- Strong analytical, problem-solving, quantitative, and time management skills.
- Ability to communicate effectively both orally and in writing.
- Ability to understand, remember and follow verbal and written instructions.
- Ability to work as an integral part of a team.
- Ability to read and understand written procedures and diagrams for assembly and test.
- Ability to develop and implement solutions to assembly problem.
- Ability to maintain regular attendance and be punctual.
- High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience.
- Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills
- Associate degree preferred.
- Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
- Requires lifting to waist seventy (70) pounds.
- Requires walking and standing; using hands to feel objects; reaching; and requires balance.
- Requires bending, stooping, kneeling, crouching and/or crawling for periods of time.
- Ability to work in a loud environment.
- Ability to work in small, cramped areas.
- Ability to work in elevated environment up to twenty (20) feet.
- Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.
-
Service technician
2 weeks ago
Quantum Ventures Omaha, United StatesWelcome to WISAG, one of the leading service companies in Germany for the areas of Aviation, Facility, and Industry. With more than employees, we are dedicated to providing top-quality services every day. · At WISAG Elektrotechnik, we specialize in energy supply for the industry ...
-
Customer Service Technician
2 weeks ago
NovaWorks Solutions Heartland, United StatesAbout Beutlhauser Group: · With over 2,000 employees at 27 locations and an annual turnover of millions of euros, we are a leading trade and service company in the sale, rental, and servicing of high-quality products and digital solutions. Our main suppliers include premium manuf ...
-
Apex Dynamics Douglas, United StatesJoin our team at SPIE Deutschland & Central Europe GmbH in the Information & Communication Services (ICS) division. In ICS, we combine our expertise in information, security, and media technology to provide full-service solutions to our nationwide clients at over 30 locations in ...
-
Service Technician
2 weeks ago
Hines Omaha, United StatesOverview · When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innova ...
-
Service Technician
3 days ago
Primo Water Omaha, United StatesPrimo Water Keystone Drive [Field Technician / Maintenance Mechanic] As a Service Technician at Primo Water, you'll: Perform maintenance, repairs and lab sampling with exceptional standards and care on water vending machines; Respond to service calls in a timely manner and close ...
-
service technician
3 days ago
Compass Group Omaha, United States Full timeCompass Group - Company Kitchen Omaha South 60th Street, Omaha, NE 68106 [Field Technician / Maintenance Mechanic] As a Service Technician at Compass Group, you'll: Respond to dispatch calls for machine repairs; Call on existing customers to determine adequacy of service and list ...
-
Service Technician
3 days ago
Mid Tek Appliance Repair Omaha, United StatesJob Description · Job DescriptionJob Opening: Appliance Repair Technician at Midtek Appliance Repair · Are you driven by a passion for fixing things and brightening people's days? Do you thrive in an independent, indoor work environment and relish the thought of driving your own ...
-
Service Technician
4 days ago
Chesterman Co. Coca Cola Omaha, United StatesHave you ever enjoyed Coca-Cola, PowerAde, Body Armor, or Monster Energy or perhaps sipped on a Gold Peak Tea, SmartWater or Minute Maid Juice? If the answer is yes, then you know the Chesterman CompanyWe are an independent Coca-Cola Bottler with our corporate office located in S ...
-
Service Technician
5 days ago
Heubel Shaw Omaha, United States Full timeJob Description · At Raymond Heubel Shaw, our technicians are the heart and soul of our company. We are looking for service technicians in the Omaha area who are self-motivated, compassionate, and have a passion for making a difference in their community. We are seeking vibrant ...
-
Service Technician
5 days ago
Clean Water Guys Omaha, United StatesJob Description · Job Description*HIRING* · Experienced Service Tech in Omaha, NE · We are a local residential and commerical company looking for technicians who are dependable, hard working, and eager to become part of a team in an exciting growing business · Monday-Friday · Sta ...
-
Service Technician
5 days ago
Accel Entertainment Gaming Omaha, United StatesJob Description · Job DescriptionABOUT ACCEL ENTERTAINMENTAccel Entertainment is the largest Gaming Terminal Operator in the country. We provide video gaming machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, c ...
-
Service Technician
5 days ago
National Carwash Solutions, Inc. Omaha, United StatesJob Description · Job DescriptionNational Carwash Solutions has grown over the past 45 years to become North America's largest equipment, service, and cleaning solutions provider in the car wash industryNCS is seeking a Field Service Maintenance TechniciansNational Carwash Soluti ...
-
Service Technician
2 days ago
Patterson Omaha, United States Full timePatterson isn't just a place to work, it's a partner that cares about your success. · One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating e ...
-
Service Technician
5 days ago
Total Respiratory & Rehab Omaha, United StatesJob Description · Job DescriptionSalary: $18 to $20 per hour, depending on experience + monthly bonus potential · SERVICE TECHNICIAN · JOB SUMMARY · We are looking for a Service Technician who is seeking their next exciting opportunity in a complex and ever-evolving work environm ...
-
Security Service Technician
5 days ago
Johnson Controls International Omaha, United StatesBe part of the future · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and ...
-
Diesel Service Technician
4 days ago
MHC Kenworth Omaha, United StatesJob Title · Diesel Service Technician / Mechanic · Business Function · Service · Branch Name · MHC KENWORTH - OMAHA · Date · Address · 15590 Shepard Street · City · Omaha · State · NE · Job Overview & Essential Functions · Murphy-Hoffman Company, LLC is North America's largest Ke ...
-
Automotive Service Technician
1 week ago
Woodhouse Auto Family Omaha, United StatesPosition: · Automotive Service Technician (Certified) · Location(s): · Woodhouse Auto Family · Omaha, NE: HYUNDAI, MAZDA, NISSAN, FORD, LINCOLN, CHEVY, GMC, BUICK, CADILLAC & QUICK LANE TIRE AND AUTO SERVICE CENTER · Bellevue, NE: MAZDA, NISSAN, CHRYSLER DODGE JEEP RAM · Blair, N ...
-
Diesel Service Technician
4 days ago
MHC Kenworth Omaha, United StatesJob Title · Diesel Service Technician / Mechanic · Business Function · Leasing · Branch Name · MHC TRUCK LEASING - OMAHA · Date · Address · 7502 L STREET · City · Omaha · State · NE · Job Overview & Essential Functions · Murphy-Hoffman Company, LLC is North America's largest Kenw ...
-
Field Services Technician
2 weeks ago
Agile Resources, Inc. Omaha, United StatesAre you a skilled technician with a passion for solving complex hardware issues? We're seeking a dedicated individual to join our team as a Break-Fix Technician, focusing on storage, servers, and networks and working with leading brands such as Dell, IBM, Netapp, EMC, HP Proliant ...
-
Automotive Service Technician
1 week ago
Edwards Auto Group Omaha, United StatesJob Description · Job DescriptionDescription:Edwards Chrysler Dodge Jeep Ram at Village Pointe in Omaha, NE & our Council Bluffs location, are looking to add an Automotive Technician to join our team. The Automotive Service Technician should have demonstrated experience as an aut ...
Resident Service Technician - Omaha, United States - Bell and Howell
Description
Location:
Omaha, NE
Shift Flexibility Preferred
Summary:
The Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment.
NOTE:
THIS IS NOT AN INFORMATION TECHNOLOGY (IT) POSITION - requires electrical and mechanical experience
Job Responsibilities:
Supervisory Responsibilities:
N/A
Competencies (Skills, Knowledge and Abilities):
Education and Experience:
Travel:
This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.
Physical Requirements:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire.
If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.
Bell and Howell is an Equal Opportunity Employer.It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.